Member Services Representative I Salary in the United States
How much does a Member Services Representative I make in the United States?
As of August 01, 2026, the average salary for a Member Services Representative I in the United States is $40,290 per year, which breaks down to an hourly rate of $19.
However, a Member Services Representative I's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $50,989
Majority Range (25th-75th percentile): $37,090 to $45,890
Key Factors That Influence Member Services Representative I Salaries
A Member Services Representative I's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
How Experience Level Affects Member Services Representative Salaries?
Experience is a primary driver of a Member Services Representative I's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Member Services Representative I (1-3 years): $40,259
Health Plan Member Services Senior Representative (3-5 years): $52,901
Health Plan Member Services Support Team Leader (5+ years): $61,021
Health Plan Member Services Manager (5+ years): $94,483
Health Plan Member Services Director (5+ years): $143,736
Job Role
Years of Experience
Average Salary
Member Services Representative I
1-3 years
$40,259
Health Plan Member Services Senior Representative
3-5 years
$52,901
Health Plan Member Services Support Team Leader
5+ years
$61,021
Health Plan Member Services Manager
5+ years
$94,483
Health Plan Member Services Director
5+ years
$143,736
$40,259Member Se...
$52,901Health Pl...
$61,021Health Pl...
$94,483Health Pl...
$143,736Health Pl...
View as Table
View as Graph
What Am I Worth?
How Do Member Services Representative I Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Member Services Representative Is.
For example, consider the average annual salaries in these key locations:
Top Paying Cities for Member Services Representative Is
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $50,790
San Francisco: $50,290
Oakland: $49,190
San Jose, CA$50,790
San Francisco, CA$50,290
Oakland, CA$49,190
New York, NY$46,390
Paramus, NJ$45,790
Queens Village, NY$45,790
Passaic, NJ$45,790
Bergenfield, NJ$45,790
Huntington, NY$45,690
Stamford, CT$45,690
Newark, NJ$45,390
Bridgeport, CT$45,290
Vallejo, CA$45,190
New Brunswick, NJ$45,190
Petaluma, CA$45,190
Middlesex, NJ$45,090
Somerset, NJ$45,090
Santa Cruz, CA$44,990
Boston, MA$44,790
Seattle, WA$44,590
Monterey, CA$44,590
Santa Rosa, CA$44,490
Los Angeles, CA$44,490
Juneau, AK$44,390
Washington, DC$44,390
Orange, CA$44,190
Anaheim, CA$44,090
Santa Ana, CA$44,090
Long Beach, CA$44,090
Anchorage, AK$44,090
Everett, WA$43,890
Santa Maria, CA$43,890
Danbury, CT$43,790
Bremerton, WA$43,690
Tacoma, WA$43,590
New Suffolk, NY$43,590
Sacramento, CA$43,590
San Diego, CA$43,490
Trenton, NJ$43,490
Santa Barbara, CA$43,490
Fairbanks, AK$43,390
Brockton, MA$43,390
Lompoc, CA$43,190
Lowell, MA$43,190
Ventura, CA$43,190
Nashua, NH$43,190
Stockton, CA$43,190
Modesto, CA$42,890
Poughkeepsie, NY$42,790
New Haven, CT$42,690
Kennewick, WA$42,690
Olympia, WA$42,690
Lawrence, MA$42,590
Hartford, CT$42,490
Riverside, CA$42,490
New Bedford, MA$42,490
Richland, WA$42,490
Portsmouth, NH$42,390
Norwich, CT$42,390
Atlantic City, NJ$42,390
New London, CT$42,390
San Bernardino, CA$42,390
Bakersfield, CA$42,390
New Britain, CT$42,390
Boulder, CO$42,290
Portland, OR$42,190
Worcester, MA$42,190
Minneapolis, MN$42,090
Philadelphia, PA$41,990
Saint Paul, MN$41,890
Vineland, NJ$41,890
Honolulu, HI$41,890
Providence, RI$41,790
Chicago, IL$41,690
Bellingham, WA$41,590
Springfield, MA$41,590
Baltimore, MD$41,590
Chico, CA$41,490
Pittsfield, MA$41,390
Manchester, NH$41,290
Denver, CO$41,090
Spokane, WA$41,090
Albany, NY$40,890
Troy, NY$40,890
Nassau, NY$40,790
Schenectady, NY$40,790
Wilmington, DE$40,790
Burlington, VT$40,690
Salem, OR$40,690
Portland, ME$40,590
Yakima, WA$40,490
Rochester, MN$40,390
Reno, NV$40,390
Fresno, CA$40,390
Milwaukee, WI$40,390
Detroit, MI$40,290
Ann Arbor, MI$40,290
Allentown, PA$40,290
Houston, TX$40,190
Carson City, NV$40,190
Colorado Springs, CO$40,190
Syracuse, NY$40,190
Eugene, OR$40,090
Gary, IN$40,090
Springfield, OR$40,090
Bismarck, ND$39,990
Galveston, TX$39,990
Medford, OR$39,990
Concord, NH$39,890
Austin, TX$39,890
Fort Collins, CO$39,890
Mesa, AZ$39,790
Reading, PA$39,790
Phoenix, AZ$39,790
Dallas, TX$39,790
Saint Cloud, MN$39,790
Madison, WI$39,690
Utica, NY$39,590
Battle Creek, MI$39,490
Raleigh, NC$39,490
Atlanta, GA$39,490
Des Moines, IA$39,490
Rochester, NY$39,490
Salt Lake City, UT$39,390
Lancaster, PA$39,390
Boca Raton, FL$39,290
Fort Worth, TX$39,290
Champaign, IL$39,290
Columbus, OH$39,290
Kansas City, MO$39,290
Harrisburg, PA$39,290
Kansas City, KS$39,290
Richmond, VA$39,190
Indianapolis, IN$39,190
Cleveland, OH$39,190
Las Vegas, NV$39,190
Cincinnati, OH$39,190
Pittsburgh, PA$39,190
Petersburg, VA$39,090
Racine, WI$38,990
Lansing, MI$38,990
Dayton, OH$38,990
Charlotte, NC$38,990
Buffalo, NY$38,990
Huntsville, AL$38,990
Pueblo, CO$38,990
Lebanon, PA$38,990
Appleton, WI$38,990
Toledo, OH$38,890
Saint Louis, MO$38,890
York, PA$38,890
Elkhart, IN$38,890
Gastonia, NC$38,890
Billings, MT$38,890
Beaumont, TX$38,890
Lorain, OH$38,890
Benton Harbor, MI$38,890
Binghamton, NY$38,890
Flagstaff, AZ$38,790
Fort Lauderdale, FL$38,790
Fargo, ND$38,790
Rock Hill, SC$38,790
Springfield, IL$38,790
Rockford, IL$38,790
Elyria, OH$38,790
Duluth, MN$38,690
Miami, FL$38,690
Grand Forks, ND$38,690
Cheyenne, WY$38,690
Bangor, ME$38,590
Cedar Rapids, IA$38,590
Durham, NC$38,590
Casper, WY$38,490
Hialeah, FL$38,490
Louisville, KY$38,490
Grand Rapids, MI$38,490
Scranton, PA$38,390
New Orleans, LA$38,390
Virginia Beach, VA$38,390
Akron, OH$38,390
Charleston, SC$38,290
Jamestown, NY$38,290
Davenport, IA$38,290
Baton Rouge, LA$38,290
Sarasota, FL$38,290
Omaha, NE$38,290
Nashville, TN$38,290
Peoria, IL$38,290
Green Bay, WI$38,290
Tucson, AZ$38,190
Saint Petersburg, FL$38,190
Tampa, FL$38,190
Evansville, IN$38,190
Port Arthur, TX$38,190
Bradenton, FL$38,190
Santa Fe, NM$38,090
Orlando, FL$37,990
Clearwater, FL$37,990
High Point, NC$37,890
Ogden, UT$37,890
Newport News, VA$37,890
Canton, OH$37,890
Albuquerque, NM$37,890
La Crosse, WI$37,890
Boise, ID$37,790
Jacksonville, FL$37,790
Saginaw, MI$37,790
Salisbury, NC$37,790
Laramie, WY$37,790
Norfolk, VA$37,790
Corpus Christi, TX$37,790
Rock Island, IL$37,790
Moline, IL$37,690
Fort Myers, FL$37,690
Memphis, TN$37,690
Tulsa, OK$37,690
Waterloo, IA$37,690
Provo, UT$37,590
Cedar Falls, IA$37,590
Fort Wayne, IN$37,590
Spartanburg, SC$37,590
Lincoln, NE$37,590
San Antonio, TX$37,490
Greensboro, NC$37,490
South Bend, IN$37,490
Savannah, GA$37,490
Muskegon, MI$37,490
Birmingham, AL$37,490
Winston Salem, NC$37,390
Lima, OH$37,290
Wichita, KS$37,290
Greenville, SC$37,290
Tuscaloosa, AL$37,290
Lexington, KY$37,290
Anderson, IN$37,290
Lake Charles, LA$37,290
Augusta, GA$37,290
Springfield, OH$37,190
Asheville, NC$37,190
Columbia, SC$37,190
Bloomington, IN$37,090
Knoxville, TN$36,990
Shreveport, LA$36,990
Wilmington, NC$36,890
Roanoke, VA$36,890
Topeka, KS$36,890
Frankfort, KY$36,890
Melbourne, FL$36,790
Longview, TX$36,790
Chillicothe, OH$36,790
Oklahoma City, OK$36,790
Sioux Falls, SD$36,690
Mobile, AL$36,690
Terre Haute, IN$36,690
Altoona, PA$36,690
Amarillo, TX$36,690
Killeen, TX$36,690
Idaho Falls, ID$36,590
Sioux City, IA$36,590
Chattanooga, TN$36,590
Fayetteville, AR$36,590
Lynchburg, VA$36,490
Gainesville, FL$36,490
Portsmouth, OH$36,490
Little Rock, AR$36,490
Temple, TX$36,390
Clarksville, TN$36,390
Pensacola, FL$36,390
Youngstown, OH$36,390
Lafayette, LA$36,390
Daytona Beach, FL$36,390
Hopkinsville, KY$36,290
Erie, PA$36,290
Florence, SC$36,290
Charleston, WV$36,190
Great Falls, MT$36,190
Helena, MT$36,090
Pine Bluff, AR$36,090
Fayetteville, NC$36,090
Tallahassee, FL$36,090
Macon, GA$36,090
Waco, TX$36,090
Vincennes, IN$35,990
Lubbock, TX$35,990
Alamogordo, NM$35,990
Twin Falls, ID$35,890
Rapid City, SD$35,890
Greenville, MS$35,790
Jackson, MS$35,790
Huntington, WV$35,790
Parkersburg, WV$35,790
Montgomery, AL$35,790
Wichita Falls, TX$35,790
Springfield, MO$35,790
Monroe, LA$35,690
Johnstown, PA$35,690
Biloxi, MS$35,690
Abilene, TX$35,590
Pascagoula, MS$35,590
Sumter, SC$35,590
Columbus, GA$35,590
Kingsport, TN$35,490
Albany, GA$35,490
Gulfport, MS$35,390
Alexandria, LA$35,290
Fort Smith, AR$35,190
El Paso, TX$35,090
Las Cruces, NM$34,890
Harlingen, TX$34,790
Pocatello, ID$34,790
Florence, AL$34,790
Brownsville, TX$34,790
Mcallen, TX$34,690
Dothan, AL$34,590
Columbus, MS$34,390
Altus, OK$34,190
Lawton, OK$34,090
Pierre, SD$33,990
What Skills Can Increase a Member Services Representative I's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 41.8% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
CPR (Mentioned in 2.44% Job Postings): Cardiopulmonary resuscitation (CPR) combines rescue breathing (mouth-to-mouth) and chest compressions to temporarily pump enough blood to the brain until specialized treatment is available.
Bank Secrecy Act (Mentioned in 1.48% Job Postings): The Currency and Foreign Transactions Reporting Act of 1970—which legislative framework is commonly referred to as the "Bank Secrecy Act" (BSA)—requires U.S. financial institutions to assist U.S. government agencies to detect and prevent money laundering.
See More Skills
Skills
Demand Percentage
Customer Service
41.8%
CPR
2.44%
Bank Secrecy Act
1.48%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Member Services Representative I's salary.
Presentation: Can increase your salary by up to 15%.
Initiative: Can increase your salary by up to 11%.
Organizational Skills: Can increase your salary by up to 6%.
Skill
Salary
Salary % Increase
Presentation
$46,334
15%
Initiative
$44,722
11%
Organizational Skills
$42,707
6%
Interviewing
$42,305
5%
Planning
$42,305
5%
Commitment
$41,902
4%
Get Latest Data
Member Services Representative I Salary by Company Size: Startups vs. Enterprise
Member Services Representative I salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $43,403.
While startup companies pay approximate $36,847.
Member Services Representative I Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$36,847
Growth Stage
51~500
$38,939
Established
501~5000
$41,941
Enterprise
5000+
$43,403
Member Services Representative I Salary by Industry: Top Paying Sectors
For Member Services Representative I roles, the industry you choose can impact your earning potential
by as much as 25% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Insurance,
offers compensation 10% above the average. Conversely,
Member Services Representative positions in Edu., Gov't. & Nonprofit typically offer lower base pay,
as this sector often view Member Services Representative I as a support function rather than a direct revenue driver.
The top paying industries for a Member Services Representative I
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Insurance
$44,319
$21.0
10%
Healthcare
$42,304
$20.0
5%
Member Services Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Member Services Representative I's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on August 01, 2026
$37,090
Average$40,290/year
$45,890
$3,091
Average$3,358/month
$3,824
$713
Average$775/week
$883
$18
Average$19/hour
$22
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$45,890
$3,824
$883
$22
Average
$40,290
$3,358
$775
$19
25th Percentile
$37,090
$3,091
$713
$18
Member Services Representative I Salary Growth & Career Path
For a Member Services Representative I, the most direct path to higher earnings is advancing to the Health Plan Member Services Senior Representative role.
This promotion typically comes with a significant pay increase, bringing the average annual salary to
$53,000 - a projected growth of
32%
over your current level.
Salaries of jobs related to Member Services Representative I
Salary Trends for Member Services Representative I
Salaries for a Member Services Representative I can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $46,773 in 2023
to around $46,480 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Member Services Representative I salary trends,
.
Average Annual Salary of Member Services Representative I Over Time
2022
$???
2023
$46,773
2024
$46,889
2025
$46,480
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$46,773
2024
$46,889
2025
$46,480
2026
View More
2027
View More
Most common benefits for Member Services Representative I
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Compensation Planning
Common company salaries for Member Services Representative I
Here are companies hiring for Member Services Representative I and their salaries, click below for more details.
N
$97,099/per year
New York Police Department
Edu., Gov't. & Nonprofit
the United States
S
$95,962/per year
State of New York - Metropolitan Transportation Authority
Edu., Gov't. & Nonprofit
the United States
U
$94,615/per year
US Department of Transportation
Edu., Gov't. & Nonprofit
the United States
U
$93,141/per year
US General Services Administration
Edu., Gov't. & Nonprofit
the United States
L
$92,342/per year
Los Angeles County
Edu., Gov't. & Nonprofit
the United States
D
$92,011/per year
Department of Justice - Federal Bureau of Prisons
Edu., Gov't. & Nonprofit
the United States
U
$91,967/per year
US Department of Commerce
Edu., Gov't. & Nonprofit
the United States
U
$91,755/per year
US Department of Energy
Edu., Gov't. & Nonprofit
the United States
F
$91,673/per year
Federal Bureau of Investigation
Edu., Gov't. & Nonprofit
the United States
N
$90,276/per year
Naval Sea Systems Command
Edu., Gov't. & Nonprofit
the United States
T
$88,975/per year
The US Immigration and Customs Enforcement
Edu., Gov't. & Nonprofit
the United States
S
$88,721/per year
San Diego County
Edu., Gov't. & Nonprofit
the United States
T
$88,664/per year
The TTB
Edu., Gov't. & Nonprofit
the United States
L
$87,569/per year
Lutheran Services
Edu., Gov't. & Nonprofit
the United States
M
$85,066/per year
Maryland Inc
Edu., Gov't. & Nonprofit
the United States
S
$83,780/per year
State University of New York
Edu., Gov't. & Nonprofit
the United States
N
$82,969/per year
New York State
Edu., Gov't. & Nonprofit
the United States
P
$82,703/per year
Puerto Rico Department of Education
Edu., Gov't. & Nonprofit
the United States
U
$80,526/per year
US Central Command
Edu., Gov't. & Nonprofit
the United States
H
$80,286/per year
Health and Safety Executive Northern Ireland
Edu., Gov't. & Nonprofit
the United States
A
$79,270/per year
Air Force Reserve
Edu., Gov't. & Nonprofit
the United States
A
$78,505/per year
American Automobile Association (AAA)
Edu., Gov't. & Nonprofit
the United States
S
$76,678/per year
State of Florida - Department of Health
Edu., Gov't. & Nonprofit
the United States
N
$75,183/per year
New York State Department
Edu., Gov't. & Nonprofit
the United States
S
$75,106/per year
State University System of Florida
Edu., Gov't. & Nonprofit
the United States
Find Your Next Member Services Representative I Job
Ready to take the next step in your career?
Browse thousands of current Member Services Representative I job openings on our job board.
Use the search bar below to find your perfect match.
Abbott Laboratories Employees Credit Union | Columbus, OH
Job Description. Job Description. SUMMARY. Responsible for all member service duties, sales, and developing new and deepening existing member relationships...
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Job Description. Job Description. Field-Based | Midwest Territory. Are you a hands-on problem solver who thrives in plant environments and builds trust qui...
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Job Description. Job Description. Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and accessible for ...
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Dreamscape Hospitality - - Responsibilities: Greet guests upon arrival and assist check-in/out. Answer calls and handle guest inquiries. Maintain front des...
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Job Description. Job Description. Title. Member Services Representative (I, II, III, Lead or Senior). Reports to. Branch Manager. Supervises. None. Status....
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Sales Representative - Facility Services. Location: Gahanna, OH, US, 43230 Requisition Number: 232718. Job Description Are you ready to launch your career ...
more
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FAQ about Member Services Representative I
1. What industry pays the highest salary for Member Services Representative I?
The Insurance industry offers the highest average compensation for Member Services Representative I roles,
with salaries approximately 10% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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