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As of August 01, 2026, the average salary for a Member Services Representative I in North Carolina is $38,290 per year, which breaks down to an hourly rate of $18.
However, a Member Services Representative I's salary can vary significantly. Here’s a look at the typical salary range:
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Member Services Representative I Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $43,590 | $3,633 | $838 | $21 |
| Average | $38,290 | $3,191 | $736 | $18 |
| 25th Percentile | $35,190 | $2,933 | $677 | $17 |
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A Member Services Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Member Services Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Member Services Representative I | 1-3 years | $38,258 |
| Health Plan Member Services Senior Representative | 3-5 years | $50,272 |
| Health Plan Member Services Support Team Leader | 5+ years | $57,988 |
| Health Plan Member Services Manager | 5+ years | $89,787 |
| Health Plan Member Services Director | 5+ years | $136,592 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Member Services Representative Is. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Member Services Representative I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $41,249. While startup companies pay approximate $35,018.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $35,018 |
| Growth Stage | 51~500 | $37,006 |
| Established | 501~5000 | $39,859 |
| Enterprise | 5000+ | $41,249 |
For Member Services Representative I roles, the industry you choose can impact your earning potential by as much as 25% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Insurance, offers compensation 10% above the average. Conversely, Member Services Representative positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Member Services Representative I as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Insurance | $42,119 | $20.0 | 10% |
| Healthcare | $40,204 | $19.0 | 5% |
Understanding how a Member Services Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $43,590 | $3,633 | $838 | $21 |
| Average | $38,290 | $3,191 | $736 | $18 |
| 25th Percentile | $35,190 | $2,933 | $677 | $17 |
For a Member Services Representative I, the most direct path to higher earnings is advancing to the Health Plan Member Services Senior Representative role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $50,300 - a projected growth of 31% over your current level.
Ready to take the next step in your career? Browse thousands of current Member Services Representative I job openings on our job board. Use the search bar below to find your perfect match.
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