As of February 01, 2025, the average annual salary for an Office Operations Professional I in Scranton, PA is $57,400. According to Salary.com, salaries can range from a low of $44,409 to a high of $73,639, with most professionals earning between $50,600 and $65,900.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $65,900 | $5,492 | $1,267 | $32 |
| Average | $57,400 | $4,783 | $1,104 | $28 |
| 25th Percentile | $50,600 | $4,217 | $973 | $24 |
An entry-level Office Operations Professional I with under 1 year experience makes about $55,574. With less than 2 years of experience, a mid-level Office Operations Professional I makes around $56,760. After 2-4 years, the Office Operations Professional I pay rises to about $59,525. Those senior Office Operations Professional I with 5-8 years of experience earn roughly $59,902, and those Office Operations Professional I having 8 years or more experience are expected to earn about $60,530 on average.
| Levels | Salary |
|---|---|
| Entry Level Office Operations Professional I | $55,574 |
| Intermediate Level Office Operations Professional I | $56,760 |
| Senior Level Office Operations Professional I | $59,525 |
| Specialist Level Office Operations Professional I | $59,902 |
| Expert Level Office Operations Professional I | $60,530 |
| Entry Level | 3% |
| Mid Level | 1% |
| Senior Level | 4% |
| Top Level | 4% |
| Experienced | 5% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Background Check: A background check or background investigation is a review of a potential employee's criminal, commercial and financial records. The goal of background checks is to ensure the safety and security of the employees in the organisation
Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
| Skill | Salary | Demand |
|---|---|---|
|
Linux
|
$95,858 |
67%
|
|
DevOps
|
$74,046 |
29%
|
|
Insight
|
$72,898 |
27%
|
|
Project Management
|
$72,898 |
27%
|
|
Troubleshooting
|
$70,602 |
23%
|
|
Logistics
|
$70,028 |
22%
|
