How much does an Outbound Contact Center Manager make in the United States? The average Outbound Contact Center Manager salary in the United States is $90,862 as of April 26, 2022, but the range typically falls between $74,911 and $109,740. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Outbound Contact Center Manager
Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2022 Salary.com)... View full job description
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2020
What does an Outbound Contact Center Manager do?
Outbound Contact Center Manager in Fort Myers, FL
Enghouse Interactive’s Outbound Communicator offers fully compliant predictive dialer technology delivering high performance, extraordinary flexibility and user-friendly operation for dynamic outbound campaigns.
December 22, 2019
Outbound Contact Center Manager in Carson City, NV
This section provides a high-level overview of automatic dialers and the Cisco Outbound Option solution.
December 20, 2019
Outbound Contact Center Manager in High Point, NC
Administration & Data Servers can be installed at a central site, a call center, or at a separate admin site.
Browse Related Job Categories With Outbound Contact Center Manager
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for an Outbound Contact Center Manager, base salary plus other pay elements
Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Manager in the United States. The base salary for Outbound Contact Center Manager ranges from $74,911 to $109,740 with the average base salary of $90,862. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $77,296 to $116,802 with the average total cash compensation of $96,361.