How much does an Outbound Contact Center Manager make?

As of March 01, 2025, the average annual salary for an Outbound Contact Center Manager in the United States is $102,006. According to Salary.com, salaries can range from a low of $77,404 to a high of $124,287, with most professionals earning between $89,129 and $113,669.

Outbound Contact Center Manager Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $113,669 $9,472 $2,186 $55
Average $102,006 $8,501 $1,962 $49
25th Percentile $89,129 $7,427 $1,714 $43

Average Salary

25% $89,129 10% $77,404 90% $124,287 75% $113,669 $102,006 50%(Median) Didn’t find job title? Click
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How much does an Outbound Contact Center Manager make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Outbound Contact Center Manager salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Outbound Contact Center Manager hourly pay, weekly pay, monthly pay and so on.

Last Updated on March 01, 2025
Last Updated on March 01, 2025

How Does Experience Level Affect an Outbound Contact Center Manager's Salary?

An entry-level Outbound Contact Center Manager with less than 1 year of experience earns about $95,950. With 1-2 years of experience, the average salary increases to $96,519. For 2-4 years of experience, the pay typically rises to $97,847. Senior-level professionals with 5-8 years of experience earn around $99,365, and those with over 8 years of experience can expect an average of $101,896.

Levels Salary
Entry Level Outbound Contact Center Manager $95,950
Intermediate Level Outbound Contact Center Manager $96,519
Senior Level Outbound Contact Center Manager $97,847
Specialist Level Outbound Contact Center Manager $99,365
Expert Level Outbound Contact Center Manager $101,896
$95,950 0 yr
$96,519 < 2 yrs
$97,847 2-4 yrs
$99,365 5-8 yrs
$101,896 > 8 yrs
Last Updated on March 01, 2025
Entry Level 6%
Mid Level 5%
Senior Level 4%
Top Level 3%
Experienced 0%
View as graph
Last Updated on March 01, 2025

How much does salary of Outbound Contact Center Manager vary from city to city?

Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.

For example, as of March 01, 2025:
  • In San Francisco, CA, the average yearly salary for an Outbound Contact Center Manager is $127,508.
  • In New York, NY, the average annual salary is $119,143.
  • In Boston, MA, an Outbound Contact Center Manager earns $114,349 per year.

What is the salary trend of Outbound Contact Center Manager?

As of March 01, 2025, our research reveals a significant shift in Outbound Contact Center Manager compensation over the past six years. For example, the median salary increased from $90,141 in 2023 to approximately $91,087 in 2024. (For a detailed analysis of Outbound Contact Center Manager salary trends, click here.)

Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.

Average Annual Salary of Outbound Contact Center Manager Over Time

2020
$???
2021
$???
2022
$???
$90,141
2023
$91,087
2024
$90,788
2025
2026
$???
Last Updated on March 01, 2025
2020
$???
2021
$???
2022
$???
2023
$90,141
2024
$91,087
2025
$90,788
2026
$???
Last Updated on March 01, 2025

Outbound Contact Center Manager Salary by Year

Year Average Annual Salary
2020 View More
2021 View More
2022 View More
2023 $90,141
2024 $91,087
2025 $90,788
2026 View More
Last Updated on March 01, 2025

Job Openings of Outbound Contact Center Manager

Salary.com job board provides millions of Outbound Contact Center Manager information for you to search for. Click on search button below to see Outbound Contact Center Manager job openings or enter a new job title here.

Most Common Benefits for Outbound Contact Center Manager

Based on HR-reported data: a national average with a geographic differential
Base Salary 53.1%
Bonuses 19.6%
Social Security 5.6%
401k/403b 3.1%
Disability 1.5%
Healthcare 4.3%
Pension 3.9%
Time Off 8.9%
Core Compensation
Core Compensation Median % of Total
Base Salary $102,006 53.1%
Bonus $37,691 19.6%
Value of Benefits
Core Compensation Median % of Total
Social Security $10,687 5.6%
401K/403B $5,867 3.1%
Disability $2,794 1.5%
Healthcare $8,352 4.3%
Pension $7,544 3.9%
Time Off $17,194 8.9%
Total Compensation $192,135 100%
Core Compensation is based on averages for this job and does not reflect personal factors used to determine your projected salary range.
Value of Benefits indicates the employer's expected contribution and paid time off.
Last Updated on March 01, 2025

What are the salaries of an Outbound Contact Center Manager with different levels of education?

Salaries for Outbound Contact Center Manager with a High School Diploma or Technical Certificate

According to our 100% employer reported salary sources the median salary for an Outbound Contact Center Manager with a Bachelor's Degree is $95,570 - $102,411. Please try our salary wizard to explore how other factors like location, Years of experience and number of direct reports can impact your base pay and bonus.

Outbound Contact Center Manager Salaries by Degree Level

Last Updated on March 01, 2025
Typical Education for Outbound Contact Center Manager
Degree Level % of user with this level of education
No Diploma 0.7%
High School 22.3%
Associates 12.9%
Bachelors 49.6%
Masters 14.4%
Typical Education for Outbound Contact Center Manager
No Diploma 0.7%
High School 22.3%
Associates 12.9%
Bachelors 49.6%
Masters 14.4%
view as table

Outbound Contact Center Manager Salaries by Degree Level

Last Updated on March 01, 2025

What Am I Worth?

FAQ about Outbound Contact Center Manager

1. What is the average salary of an Outbound Contact Center Manager?

The average annual salary of Outbound Contact Center Manager is $102,006. In case you are finding an easy salary calculator, the average hourly pay of Outbound Contact Center Manager is $49; the average weekly pay of Outbound Contact Center Manager is $1,962; the average monthly pay of Outbound Contact Center Manager is $8,501.

2. Where can an Outbound Contact Center Manager earn the most?

An Outbound Contact Center Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, an Outbound Contact Center Manager earns the most in San Jose, CA, where the annual salary of an Outbound Contact Center Manager is $128,018.

3. What is the highest pay for Outbound Contact Center Manager?

The highest pay for Outbound Contact Center Manager is $124,287.

4. What is the lowest pay for Outbound Contact Center Manager?

The lowest pay for Outbound Contact Center Manager is $77,404.

5. What are the responsibilities of Outbound Contact Center Manager?

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

6. What are the skills of Outbound Contact Center Manager

Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.)

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.)

Inside Sales: Selling products or services remotely via phone, email, and other digital channels.

3.)

Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

About Our Data

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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The average salary for an Outbound Contact Center Manager is $102,006 per year in the United States, updated at March 01, 2025.
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