How much does an Outbound Contact Center Manager make in the United States? The average Outbound Contact Center Manager salary in the United States is $87,915 as of November 25, 2020, but the range typically falls between $72,488 and $106,183. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $72,488 10% $58,443 90% $122,815 75% $106,183 $87,915 50%(Median)
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Check out Outbound Contact Center Manager jobs in Virginia

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Job Description for Outbound Contact Center Manager

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Outbound Contact Center Manager
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Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for an Outbound Contact Center Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
72488
106183
87915

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
74794
113010
93244
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Manager in the United States. The base salary for Outbound Contact Center Manager ranges from $72,488 to $106,183 with the average base salary of $87,915. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,794 to $113,010 with the average total cash compensation of $93,244.
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72488
106183

 

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Skills associated with Outbound Contact Center Manager: Service Management, Service Desk Management, Service Integration and Management, Service Design ...More

Salary estimation for Outbound Contact Center Manager at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO CORP