As of December 01, 2024, the average annual pay of Personal Banker II in Lowell, MA is $57,090. While Salary.com is seeing that Personal Banker II salary in Lowell, MA can go up to $74,857 or down to $45,436, but most earn between $50,990 and $66,390. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Personal Banker II in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $66,390 | $5,533 | $1,277 | $32 |
| Average | $57,090 | $4,758 | $1,098 | $27 |
| 25th Percentile | $50,990 | $4,249 | $981 | $25 |
An entry-level Personal Banker II with under 1 year experience makes about $54,824. With less than 2 years of experience, a mid-level Personal Banker II makes around $55,006. After 2-4 years, the Personal Banker II pay rises to about $56,192. Those senior Personal Banker II with 5-8 years of experience earn roughly $60,250, and those Personal Banker II having 8 years or more experience are expected to earn about $61,618 on average.
| Levels | Salary |
|---|---|
| Entry Level Personal Banker II | $54,824 |
| Intermediate Level Personal Banker II | $55,006 |
| Senior Level Personal Banker II | $56,192 |
| Specialist Level Personal Banker II | $60,250 |
| Expert Level Personal Banker II | $61,618 |
| Entry Level | 4% |
| Mid Level | 4% |
| Senior Level | 2% |
| Top Level | 6% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
Credit Reports: Credit report is a statement that has information about your credit activity and current credit situation such as loan paying history and the status of your credit accounts. It allows to check for any delinquency in past and present credit accounts.
| Skill | Salary | Demand |
|---|---|---|
|
HIPAA
|
$83,922 |
47%
|
|
Influencing
|
$79,926 |
40%
|
|
Prospecting
|
$73,075 |
28%
|
|
Credit Reports
|
$71,363 |
25%
|
|
Retail Banking
|
$68,508 |
20%
|
|
Consulting
|
$67,366 |
18%
|
