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How much does a Technical Client Support Representative I make in the United States? The average Technical Client Support Representative I salary in the United States is $38,900 as of March 26, 2024, but the range typically falls between $35,200 and $43,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Technical Client Support Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Client Support Representative I Salary $31,831 US March 26, 2024
25th Percentile Technical Client Support Representative I Salary $35,200 US March 26, 2024
50th Percentile Technical Client Support Representative I Salary $38,900 US March 26, 2024
75th Percentile Technical Client Support Representative I Salary $43,100 US March 26, 2024
90th Percentile Technical Client Support Representative I Salary $46,924 US March 26, 2024
25% $35,200 10% $31,831 90% $46,924 75% $43,100 $38,900 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Client Support Representative I addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Client Support Representative I documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Client Support Representative I possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Client Support Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Client Support Representative I

Career Path for this job

  1. This Job:

    Technical Client Support Representative I

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Technical Customer Support Representative - Tier 2

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
35200
43100
38900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35600
43800
39500
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Client Support Representative I in the United States. The base salary for Technical Client Support Representative I ranges from $35,200 to $43,100 with the average base salary of $38,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,600 to $43,800 with the average total cash compensation of $39,500.
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35200
43100

 

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