What are the main factors that influence a Contact Center Quality Manager's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Contact Center Quality Manager's salary?

A Contact Center Quality Manager's salary grows with experience: a Contact Center Quality Analyst III (4-7 years)earns $59,418, a Contact Center Quality Analyst IV (7+ years)earns $103,914, a Contact Center Quality Supervisor (7+ years)earns $85,529, a Contact Center Quality Manager (7+ years)earns $106,124, a Contact Center Quality Senior Manager (7+ years)earns $137,361,

What are the highest paying states for a Contact Center Quality Manager?

Contact Center Quality Manager salary varies significantly by state. The top 3 highest paying states for Contact Center Quality Manager roles are District of Columbia $116,027, California $115,587, Massachusetts $114,046. These tech hubs typically pay 10-15% above the national average.

How much do different types of Contact Center Quality Manager roles make?

Salaries for Contact Center Quality Manager level roles vary by specialization: Contact Center Senior Manager: $146,549; Contact Center Quality Assurance Senior Manager: $135,640; Contact Center Quality Senior Manager: $135,638; Contact Center Quality Assurance Manager: $104,800; Contact Center Manager: $99,344.

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Contact Center Quality Manager Salary in Delaware

How much does a Contact Center Quality Manager make in Delaware?

As of March 01, 2026, the average salary for a Contact Center Quality Manager in Delaware is $106,124 per year, which breaks down to an hourly rate of $51.

However, a Contact Center Quality Manager's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $153,035
Majority Range (25th-75th percentile): $88,088 to $130,679
Entry-Level (10th percentile): $71,667

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Contact Center Quality Manager Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$130,679	$10,890	$2,513	$63
Average	$106,124	$8,844	$2,041	$51
25th Percentile	$88,088	$7,341	$1,694	$42

You may get higher pay by adjusting the following factors:

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Key Factors That Influence Contact Center Quality Manager Salaries

A Contact Center Quality Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Quality Manager Salaries?

Experience is a primary driver of a Contact Center Quality Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Contact Center Quality Analyst III (4-7 years): $59,418
Contact Center Quality Analyst IV (7+ years): $103,914
Contact Center Quality Supervisor (7+ years): $85,529
Contact Center Quality Manager (7+ years): $106,124
Contact Center Quality Senior Manager (7+ years): $137,361

Job Role	Years of Experience	Average Salary
Contact Center Quality Analyst III	4-7 years	$59,418
Contact Center Quality Analyst IV	7+ years	$103,914
Contact Center Quality Supervisor	7+ years	$85,529
Contact Center Quality Manager	7+ years	$106,124
Contact Center Quality Senior Manager	7+ years	$137,361

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How Do Contact Center Quality Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Center Quality Managers. For example, consider the average annual salaries in these key locations:

District of Columbia: $116,027.
California: $115,587.
Massachusetts: $114,046.

District of Columbia $116,027 California $115,587 Massachusetts $114,046 Washington $113,627 New Jersey $113,585 Alaska $113,438 Connecticut $111,992 New York $111,405

Hawaii $109,530 Rhode Island $108,649 Maryland $108,052 Minnesota $107,235 Colorado $106,920 Illinois $106,816 Oregon $106,417 Delaware $106,124

New Hampshire $105,939 Virginia $105,527 Pennsylvania $104,321 Nevada $103,714 North Dakota $103,515 Michigan $103,200 Wisconsin $103,085 Vermont $102,854

Texas $102,215 Maine $102,173 Arizona $102,110 Ohio $102,037 Georgia $101,073 Indiana $100,591 Wyoming $100,496 Utah $100,350

Iowa $100,287 Kansas $99,784 Louisiana $99,637 North Carolina $99,585 Missouri $99,564 Florida $99,155 Montana $98,935 Nebraska $98,725

Kentucky $98,610 South Carolina $98,191 Tennessee $97,929 Idaho $97,824 New Mexico $97,059 Oklahoma $96,892 Alabama $96,273 South Dakota $95,236

Arkansas $94,670 West Virginia $94,366 Mississippi $93,454

Top Paying Cities for Contact Center Quality Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Lincoln: $109,834
Little Creek: $108,817
Magnolia: $109,268

Lincoln, DE $109,834 Little Creek, DE $108,817 Magnolia, DE $109,268 Milford, DE $109,834 Marydel, DE $108,408 Millsboro, DE $109,834 Millville, DE $110,567 Milton, DE $109,834

Nassau, DE $109,834 Ocean View, DE $110,567 Rehoboth Beach, DE $110,567 Seaford, DE $108,681 Selbyville, DE $110,567 Smyrna, DE $108,283 Viola, DE $109,268 Woodside, DE $108,953

Bear, DE $107,486 Newark, DE $107,528 Claymont, DE $107,612 Delaware City, DE $107,528 Hockessin, DE $107,612 Kirkwood, DE $107,528 Middletown, DE $108,063 Montchanin, DE $107,612

New Castle, DE $107,612 Odessa, DE $108,209 Port Penn, DE $107,235 Rockland, DE $107,612 Saint Georges, DE $107,528 Townsend, DE $108,052 Winterthur, DE $107,612 Lewes, DE $109,834

Wilmington, DE $107,612 Dover, DE $108,765 Dover Afb, DE $109,016 Bethany Beach, DE $110,567 Bethel, DE $108,681 Bridgeville, DE $109,834 Camden Wyoming, DE $108,880 Cheswold, DE $108,513

Clayton, DE $108,241 Dagsboro, DE $110,567 Delmar, DE $108,681 Ellendale, DE $109,834 Felton, DE $109,834 Fenwick Island, DE $110,567 Frankford, DE $110,567 Frederica, DE $109,834

Georgetown, DE $109,834 Greenwood, DE $109,834 Harbeson, DE $109,834 Harrington, DE $109,834 Hartly, DE $108,188 Houston, DE $109,834 Kenton, DE $108,241 Laurel, DE $108,681

Yorklyn, DE $107,612

Contact Center Quality Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Quality Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on March 01, 2026

$88,088

Average $106,124/year

$130,679

$7,341

Average $8,844/month

$10,890

$1,694

Average $2,041/week

$2,513

$42

Average $51/hour

$63

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$130,679	$10,890	$2,513	$63
Average	$106,124	$8,844	$2,041	$51
25th Percentile	$88,088	$7,341	$1,694	$42

Contact Center Quality Manager Salary Growth & Career Path

Contact Center Quality Manager

Contact Center Quality Senior Manager

For a Contact Center Quality Manager, the most direct path to higher earnings is advancing to the Contact Center Quality Senior Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $137,361 - a projected growth of 29% over your current level.

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