How much does a Contact Center Quality Manager make in Louisiana? The average Contact Center Quality Manager salary in Louisiana is $71,312 as of March 26, 2020, but the range typically falls between $58,399 and $85,481. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $58,399 10% $46,641 90% $98,380 75% $85,481 $71,312 50%(Median)
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Job Description

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2020 Salary.com)

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Job Openings for Contact Center Quality Manager in Louisiana

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Location Avg. Salary Date Updated
Location Abbeville, LA Avg. Salary $67,995 Date Updated March 26, 2020
Location Abita Springs, LA Avg. Salary $73,303 Date Updated March 26, 2020
Location Acme, LA Avg. Salary $65,357 Date Updated March 26, 2020
Location Addis, LA Avg. Salary $69,213 Date Updated March 26, 2020
Location Aimwell, LA Avg. Salary $65,357 Date Updated March 26, 2020
Location Akers, LA Avg. Salary $72,476 Date Updated March 26, 2020
Location Albany, LA Avg. Salary $68,618 Date Updated March 26, 2020
Location Alexandria, LA Avg. Salary $65,953 Date Updated March 26, 2020
Location Ama, LA Avg. Salary $73,739 Date Updated March 26, 2020
Location Amelia, LA Avg. Salary $68,618 Date Updated March 26, 2020
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