Contact Center Representative I - Outbound Salary in Kennewick, Washington
Contact Center Representative I - Outbound Salary in Kennewick, WA
How much does a Contact Center Representative I - Outbound make in Kennewick, WA? The average Contact Center Representative I - Outbound salary in Kennewick, WA is $40,200 as of April 24, 2024, but the range typically falls between $34,183 and $45,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Representative I - Outbound Salary | $28,705 | Kennewick,WA | April 24, 2024 |
| 25th Percentile Contact Center Representative I - Outbound Salary | $34,183 | Kennewick,WA | April 24, 2024 |
| 50th Percentile Contact Center Representative I - Outbound Salary | $40,200 | Kennewick,WA | April 24, 2024 |
| 75th Percentile Contact Center Representative I - Outbound Salary | $45,700 | Kennewick,WA | April 24, 2024 |
| 90th Percentile Contact Center Representative I - Outbound Salary | $50,707 | Kennewick,WA | April 24, 2024 |
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What skills does a Contact Center Representative I - Outbound need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
Data Entry: Transcribing information into an electronic medium such as a computer or other electronic device.
Job Description for Contact Center Representative I - Outbound
Contact Center Representative I - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative I - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative I - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description
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Neighborcare Health - Seattle, WAPurpose. The Patient Contact Center Representative (CCR) provides excellent customer service and patient engagement to low-income and underserved populatio...- 3 Days Ago
Career Path for Contact Center Representative I - Outbound
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative I - Outbound, the upper level is Contact Center Representative II - Outbound and then progresses to Outbound Contact Center Supervisor.
What does a Contact Center Representative I - Outbound do?
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Contact Center Representative I - Outbound Pay Difference by Location
Contact Center Representative I - Outbound salary varies from city to city. Compared with national average salary of Contact Center Representative I - Outbound, the highest Contact Center Representative I - Outbound salary is in San Francisco, CA, where the Contact Center Representative I - Outbound salary is 25.0% above. The lowest Contact Center Representative I - Outbound salary is in Miami, FL, where the Contact Center Representative I - Outbound salary is 3.5% lower than national average salary.
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About Kennewick, Washington
Similar Jobs to Contact Center Representative I - Outbound
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education for Contact Center Representative I - Outbound
Jobs with different levels of education may pay very differently. Check the Contact Center Representative I - Outbound salary of your education level.
- Contact Center Representative I - Outbound Salaries with a High School Diploma or Technical Certificate
- Contact Center Representative I - Outbound Salaries with an Associate's Degree
- Contact Center Representative I - Outbound Salaries with a Bachelor's Degree
- Contact Center Representative I - Outbound Salaries with a Master's Degree or MBA
- Contact Center Representative I - Outbound Salaries with a JD, MD, PhD or Equivalent
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About Kennewick, Washington Kennewick (/ˈkɛnəwɪk/) is a city in Benton County in the southeastern part of the State of Washington, along the southwest bank of the Columbia River,....More
Kennewick, Washington area prices were up 2.9% from a year ago View the Cost of Living in Kennewick, Washington
Contact Center Representative I - Outbound Salary in popular cities: Seattle, Spokane, Tacoma
Skills associated with Contact Center Representative I - Outbound: Customer Relationship Management (CRM) software, Order Processing, Service Desk Management, Customer Service Help Desk Software ...More
Recently searched related titles: Outbound Call Center Representative
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