As of April 01, 2025, the average annual salary for a Contact Center Representative I in Maryland is $39,984. According to Salary.com, salaries can range from a low of $33,135 to a high of $45,155, with most professionals earning between $36,399 and $42,691.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $41,403 | $3,450 | $796 | $20 |
| Average | $38,778 | $3,232 | $746 | $19 |
| 25th Percentile | $35,301 | $2,942 | $679 | $17 |
An entry-level Contact Center Representative I with under 1 year experience makes about $38,914. With less than 2 years of experience, a mid-level Contact Center Representative I makes around $39,984. After 2-4 years, the Contact Center Representative I pay rises to about $41,519. Those senior Contact Center Representative I with 5-8 years of experience earn roughly $41,519, and those Contact Center Representative I having 8 years or more experience are expected to earn about $41,640 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Representative I | $38,914 |
| Intermediate Level Contact Center Representative I | $39,984 |
| Senior Level Contact Center Representative I | $41,519 |
| Specialist Level Contact Center Representative I | $41,519 |
| Expert Level Contact Center Representative I | $41,640 |
| Entry Level | 0% |
| Mid Level | 3% |
| Senior Level | 7% |
| Top Level | 7% |
| Experienced | 7% |
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Contact Center Representative I salary varies from city to city. Compared with national average salary of Contact Center Representative I, the highest Contact Center Representative I salary is in San Francisco, CA, where the Contact Center Representative I salary is 24.9% above. The lowest Contact Center Representative I salary is in Miami, FL, where the Contact Center Representative I salary is 3.9% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $48,430 |
24.9%
|
| Washington, DC | $42,935 |
10.7%
|
| Miami, FL | $37,258 |
|
| Chicago, IL | $40,073 |
3.3%
|
| Boston, MA | $43,249 |
11.5%
|
| New York, NY | $44,940 |
15.9%
|
