How much does a Contact Center Representative IV - Inbound make in the United States? The average Contact Center Representative IV - Inbound salary in the United States is $65,106 as of November 25, 2020, but the range typically falls between $55,711 and $80,546. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $55,711 10% $47,157 90% $94,603 75% $80,546 $65,106 50%(Median)
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Check out Contact Center Representative IV - Inbound jobs in Virginia

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Job Description for Contact Center Representative IV - Inbound

Contact Center Representative IV - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative IV - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Handles difficult situations and assists in training lower level contact center representatives. Additionally, Contact Center Representative IV - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Contact Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Contact Center Representative IV - Inbound
Those that have already made the climb...
Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Contact Center Representative IV - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
55711
80546
65106

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
57160
90410
68472
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative IV - Inbound in the United States. The base salary for Contact Center Representative IV - Inbound ranges from $55,711 to $80,546 with the average base salary of $65,106. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $57,160 to $90,410 with the average total cash compensation of $68,472.
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55711
80546

 

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Skills associated with Contact Center Representative IV - Inbound: Service Management, Service Level Management, VoIP Software, Service Desk Management ...More

Salary estimation for Contact Center Representative IV - Inbound at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO CORP

Jobs with a similar salary range to Contact Center Representative IV - Inbound : Metrologist