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How much does a Contact Center Representative IV - Outbound make?

As of March 01, 2025, the average annual salary for a Contact Center Representative IV - Outbound in the United States is $64,371. Salary.com reports that pay typically ranges from $53,991 to $67,367, with most professionals earning between $44,540 and $70,094.

Contact Center Representative IV - Outbound Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $67,367 $5,614 $1,296 $32
Average $64,371 $5,364 $1,238 $31
25th Percentile $53,991 $4,499 $1,038 $26

Average Salary

25% $53,991 10% $44,540 90% $70,094 75% $67,367 $64,371 50%(Median) Didn’t find job title? Click
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How much does a Contact Center Representative IV - Outbound make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Contact Center Representative IV - Outbound salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Contact Center Representative IV - Outbound hourly pay, weekly pay, monthly pay and so on.

Last Updated on March 01, 2025
Last Updated on March 01, 2025

How Does Experience Level Affect a Contact Center Representative IV - Outbound's Salary?

An entry-level Contact Center Representative IV - Outbound with less than 1 year of experience earns about $58,175. With 1-2 years of experience, the average salary increases to $58,940. For 2-4 years of experience, the pay typically rises to $59,704. Senior-level professionals with 5-8 years of experience earn around $62,457, and those with over 8 years of experience can expect an average of $64,719.

Levels Salary
Entry Level Contact Center Representative IV - Outbound $58,175
Intermediate Level Contact Center Representative IV - Outbound $58,940
Senior Level Contact Center Representative IV - Outbound $59,704
Specialist Level Contact Center Representative IV - Outbound $62,457
Expert Level Contact Center Representative IV - Outbound $64,719
$58,175 0 yr
$58,940 < 2 yrs
$59,704 2-4 yrs
$62,457 5-8 yrs
$64,719 > 8 yrs
Last Updated on March 01, 2025
Entry Level 10%
Mid Level 8%
Senior Level 7%
Top Level 3%
Experienced 1%
View as graph
Last Updated on March 01, 2025

How much does salary of Contact Center Representative IV - Outbound vary from city to city?

Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.

For example, as of March 01, 2025:
  • In San Francisco, CA, the average yearly salary for a Contact Center Representative IV - Outbound is $80,464.
  • In New York, NY, the average annual salary is $75,185.
  • In Boston, MA, a Contact Center Representative IV - Outbound earns $72,160 per year.

What is the salary trend of Contact Center Representative IV - Outbound?

As of March 01, 2025, our research reveals a significant shift in Contact Center Representative IV - Outbound compensation over the past six years. For example, the median salary increased from $53,422 in 2023 to approximately $53,713 in 2024. (For a detailed analysis of Contact Center Representative IV - Outbound salary trends, click here.)

Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.

Average Annual Salary of Contact Center Representative IV - Outbound Over Time

2020
$???
2021
$???
2022
$???
$53,422
2023
$53,713
2024
$53,341
2025
2026
$???
Last Updated on March 01, 2025
2020
$???
2021
$???
2022
$???
2023
$53,422
2024
$53,713
2025
$53,341
2026
$???
Last Updated on March 01, 2025

Contact Center Representative IV - Outbound Salary by Year

Year Average Annual Salary
2020 View More
2021 View More
2022 View More
2023 $53,422
2024 $53,713
2025 $53,341
2026 View More
Last Updated on March 01, 2025

Job Openings of Contact Center Representative IV - Outbound

Salary.com job board provides millions of Contact Center Representative IV - Outbound information for you to search for. Click on search button below to see Contact Center Representative IV - Outbound job openings or enter a new job title here.

Most Common Benefits for Contact Center Representative IV - Outbound

Based on HR-reported data: a national average with a geographic differential
Base Salary 57.3%
Bonuses 13.1%
Social Security 5.4%
401k/403b 3.0%
Disability 1.4%
Healthcare 7.4%
Pension 3.8%
Time Off 8.7%
Core Compensation
Core Compensation Median % of Total
Base Salary $64,371 57.3%
Bonus $14,679 13.1%
Value of Benefits
Core Compensation Median % of Total
Social Security $6,047 5.4%
401K/403B $3,320 3.0%
Disability $1,581 1.4%
Healthcare $8,352 7.4%
Pension $4,269 3.8%
Time Off $9,729 8.7%
Total Compensation $112,349 100%
Core Compensation is based on averages for this job and does not reflect personal factors used to determine your projected salary range.
Value of Benefits indicates the employer's expected contribution and paid time off.
Last Updated on March 01, 2025

What are the salaries of a Contact Center Representative IV - Outbound with different levels of education?

Salaries for Contact Center Representative IV - Outbound with a High School Diploma or Technical Certificate

According to our 100% employer reported salary sources the median salary for a Contact Center Representative IV - Outbound with a High School Diploma or Technical Certificate is $58,481 - $63,748. Please try our salary wizard to explore how other factors like location, Years of experience and number of direct reports can impact your base pay and bonus.

Contact Center Representative IV - Outbound Salaries by Degree Level

Last Updated on March 01, 2025
Typical Education for Contact Center Representative IV - Outbound
Degree Level % of user with this level of education
High School 17.6%
Associates 23.5%
Bachelors 52.9%
Masters 5.9%
Typical Education for Contact Center Representative IV - Outbound
High School 17.6%
Associates 23.5%
Bachelors 52.9%
Masters 5.9%
view as table

Contact Center Representative IV - Outbound Salaries by Degree Level

Last Updated on March 01, 2025

What Am I Worth?

FAQ about Contact Center Representative IV - Outbound

1. What is the average salary of a Contact Center Representative IV - Outbound?

The average annual salary of Contact Center Representative IV - Outbound is $64,371. In case you are finding an easy salary calculator, the average hourly pay of Contact Center Representative IV - Outbound is $31; the average weekly pay of Contact Center Representative IV - Outbound is $1,238; the average monthly pay of Contact Center Representative IV - Outbound is $5,364.

2. Where can a Contact Center Representative IV - Outbound earn the most?

A Contact Center Representative IV - Outbound's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Representative IV - Outbound earns the most in San Jose, CA, where the annual salary of a Contact Center Representative IV - Outbound is $80,786.

3. What is the highest pay for Contact Center Representative IV - Outbound?

The highest pay for Contact Center Representative IV - Outbound is $70,094.

4. What is the lowest pay for Contact Center Representative IV - Outbound?

The lowest pay for Contact Center Representative IV - Outbound is $44,540.

5. What are the responsibilities of Contact Center Representative IV - Outbound?

Contact Center Representative IV - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative IV - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative IV - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative IV - Outbound independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Contact Center Representative IV - Outbound typically requires 5-7 years of related experience.

6. What are the skills of Contact Center Representative IV - Outbound

Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.)

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.)

Business Process Outsourcing: Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics.

3.)

Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.

About Our Data

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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The average salary for a Contact Center Representative IV - Outbound is $64,371 per year in the United States, updated at March 01, 2025.
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