As of March 01, 2025, the average annual salary for a Credit and Collections Representative I in Ames, IA is $43,004. Salary.com reports that pay typically ranges from $38,068 to $48,468, with most professionals earning between $33,574 and $53,443.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $50,435 | $4,203 | $970 | $24 |
| Average | $44,750 | $3,729 | $861 | $22 |
| 25th Percentile | $39,613 | $3,301 | $762 | $19 |
An entry-level Credit and Collections Representative I with under 1 year experience makes about $41,371. With less than 2 years of experience, a mid-level Credit and Collections Representative I makes around $44,579. After 2-4 years, the Credit and Collections Representative I pay rises to about $46,667. Those senior Credit and Collections Representative I with 5-8 years of experience earn roughly $47,190, and those Credit and Collections Representative I having 8 years or more experience are expected to earn about $47,451 on average.
| Levels | Salary |
|---|---|
| Entry Level Credit and Collections Representative I | $41,371 |
| Intermediate Level Credit and Collections Representative I | $44,579 |
| Senior Level Credit and Collections Representative I | $46,667 |
| Specialist Level Credit and Collections Representative I | $47,190 |
| Expert Level Credit and Collections Representative I | $47,451 |
| Entry Level | 8% |
| Mid Level | 0% |
| Senior Level | 4% |
| Top Level | 5% |
| Experienced | 6% |
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Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
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| Skill | Salary | Demand |
|---|---|---|
|
Leadership Development
|
$55,476 |
29%
|
|
Financial Analysis
|
$52,035 |
21%
|
|
Financial Statements
|
$48,165 |
12%
|
|
Talent Acquisition
|
$47,735 |
11%
|
|
Economics
|
$47,735 |
11%
|
|
Dispute Management
|
$47,735 |
11%
|
