How much does an Insurance Claim Service Manager II make in Rhode Island? The average Insurance Claim Service Manager II salary in Rhode Island is $120,617 as of April 24, 2024, but the range typically falls between $113,286 and $132,514. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Insurance Claim Service Manager II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Insurance Claim Service Manager II Salary $106,612 RI April 24, 2024
25th Percentile Insurance Claim Service Manager II Salary $113,286 RI April 24, 2024
50th Percentile Insurance Claim Service Manager II Salary $120,617 RI April 24, 2024
75th Percentile Insurance Claim Service Manager II Salary $132,514 RI April 24, 2024
90th Percentile Insurance Claim Service Manager II Salary $143,345 RI April 24, 2024
25% $113,286 10% $106,612 90% $143,345 75% $132,514 $120,617 50%(Median) Didn’t find job title? Click
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What skills does an Insurance Claim Service Manager II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Knowledge of Claims: Knowledge Claims are the topics, the scholarly conversations, that research communities debate via publications and dialectic, created to carry out tasks and projects in the firm and be evaluated on their usefulness, not on their universal truth.

3.

Casualty Insurance: Casualty insurance is a broad category of insurance coverage for individuals, employers, and businesses against loss of property, damage, or other liabilities. Casualty insurance includes vehicle insurance, liability insurance, and theft insurance.

Customer Service 11.65%
Knowledge of Claims 3.88%
Casualty Insurance 3.88%
Others 80.59%

Job Description for Insurance Claim Service Manager II

Insurance Claim Service Manager II manages one or more claim-related functions in a contact center setting. Develops and implements claim servicing policies and procedures, and ensures that team members and subordinate supervisors meet or exceed performance standards for quality and volume. Being an Insurance Claim Service Manager II identifies opportunities for system and workflow improvements and oversees changes in operational processes. Ensures compliance with State Insurance Department regulations. Additionally, Insurance Claim Service Manager II requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Insurance Claim Service Manager II manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Insurance Claim Service Manager II typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Insurance Claim Service Manager II in Rhode Island
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  • Client Service Manager I, II, III. Smithfield , RI. Job Description. Client Service Manager. The **Expertise** Were Looking For. Bachelors Degree preferred
    - 3 Days Ago
  • Job Description. Job Description. We are seeking a Property and Casualty Licensed Insurance Customer Service Agent to join our agency. This is a front desk...
    - 3 Days Ago
  • Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge propertyand handles all stages of guestsstayac...
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Select a city to view specific salary and bonus information for Insurance Claim Service Manager II

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $120,964 Date Updated April 24, 2024
Location Cumberland, RI Avg. Salary $121,195 Date Updated April 24, 2024
Location East Providence, RI Avg. Salary $121,195 Date Updated April 24, 2024
Location Narragansett, RI Avg. Salary $121,888 Date Updated April 24, 2024
Location Tiverton, RI Avg. Salary $122,235 Date Updated April 24, 2024
Location Westerly, RI Avg. Salary $122,928 Date Updated April 24, 2024
Location Woonsocket, RI Avg. Salary $121,080 Date Updated April 24, 2024
Location Adamsville, RI Avg. Salary $122,235 Date Updated April 24, 2024
Location Albion, RI Avg. Salary $121,195 Date Updated April 24, 2024
Location Ashaway, RI Avg. Salary $123,159 Date Updated April 24, 2024
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Insurance Claim Service Manager II Salary in Rhode Island
Insurance Claim Service Manager II Salary Graph, Regional Distribution and Summary