As of April 01, 2025, the average annual salary for a Mortgage Collector II in Burbank, CA is $56,791. According to Salary.com, salaries can range from a low of $41,783 to a high of $69,547, with most professionals earning between $48,935 and $63,468.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $57,297 | $4,775 | $1,102 | $28 |
| Average | $51,269 | $4,272 | $986 | $25 |
| 25th Percentile | $44,177 | $3,681 | $850 | $21 |
An entry-level Mortgage Collector II with under 1 year experience makes about $53,636. With less than 2 years of experience, a mid-level Mortgage Collector II makes around $53,867. After 2-4 years, the Mortgage Collector II pay rises to about $56,679. Those senior Mortgage Collector II with 5-8 years of experience earn roughly $59,440, and those Mortgage Collector II having 8 years or more experience are expected to earn about $59,638 on average.
| Levels | Salary |
|---|---|
| Entry Level Mortgage Collector II | $53,636 |
| Intermediate Level Mortgage Collector II | $53,867 |
| Senior Level Mortgage Collector II | $56,679 |
| Specialist Level Mortgage Collector II | $59,440 |
| Expert Level Mortgage Collector II | $59,638 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 11% |
| Top Level | 16% |
| Experienced | 16% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
| Skill | Salary | Demand |
|---|---|---|
|
Leadership
|
$62,470 |
10%
|
|
Negotiating
|
$61,902 |
9%
|
|
Decision Making
|
$61,334 |
8%
|
|
Service Quality
|
$60,766 |
7%
|
|
Microsoft Office
|
$60,198 |
6%
|
|
Mortgage Loans
|
$60,198 |
6%
|
