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Technical Customer Support Specialist II Salary in Rhode Island

How much does a Technical Customer Support Specialist II make in Rhode Island?

As of July 01, 2026, the average salary for a Technical Customer Support Specialist II in Rhode Island is $75,343 per year, which breaks down to an hourly rate of $36.

However, a Technical Customer Support Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $96,458
  • Majority Range (25th-75th percentile): $67,235 to $86,396
  • Entry-Level (10th percentile): $59,854
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View as table View as graph 25% $67,235 10% $59,854 90% $96,458 75% $86,396 $75,343 50%(Median) Didn’t find job title? Click

Technical Customer Support Specialist II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $86,396 $7,200 $1,661 $42
Average $75,343 $6,279 $1,449 $36
25th Percentile $67,235 $5,603 $1,293 $32
Check out Technical Customer Support Specialist II Job Openings in Rhode Island
Direct Support Professional II

Seven Hills Foundation - North Smithfield, RI

TECHNICAL SUPPORT SPECIALIST

Daikin - Cranston, RI

Customer Support Specialist

Cube Hub Inc - Lincoln, RI

Customer Support Specialist

NFP - Rumford, RI

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Key Factors That Influence Technical Customer Support Specialist II Salaries

A Technical Customer Support Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Specialist I (0-2 years): $65,389
  • Technical Customer Support Specialist II (2-4 years): $75,343
  • Technical Customer Support Specialist III (4-7 years): $88,472
  • Technical Customer Support Specialist IV (7+ years): $111,767
  • Technical Customer Support Team Leader (7+ years): $79,451
Job Role Years of Experience Average Salary
Technical Customer Support Specialist I0-2 years$65,389
Technical Customer Support Specialist II2-4 years$75,343
Technical Customer Support Specialist III4-7 years$88,472
Technical Customer Support Specialist IV7+ years$111,767
Technical Customer Support Team Leader7+ years$79,451
$65,389 Technical...
$75,343 Technical...
$88,472 Technical...
$111,767 Technical...
$79,451 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Adamsville: $76,285
  • Albion: $75,640
  • Ashaway: $76,140

Technical Customer Support Specialist II Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Specialist II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $84,271. While startup companies pay approximate $71,268.

Technical Customer Support Specialist II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$71,268
Growth Stage51~500$75,377
Established501~5000$81,380
Enterprise5000+$84,271

Technical Customer Support Specialist II Salary by Industry: Top Paying Sectors

For Technical Customer Support Specialist II roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Technical Customer Support Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Technical Customer Support Specialist II as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Specialist II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$94,179$45.025%
Aerospace & Defense$86,645$42.015%
Energy & Utilities$82,878$40.010%
Insurance$82,878$40.010%
Internet$82,878$40.010%

Technical Customer Support Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$67,235
Average $75,343/year
$86,396
$5,603
Average $6,279/month
$7,200
$1,293
Average $1,449/week
$1,661
$32
Average $36/hour
$42
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $86,396 $7,200 $1,661 $42
Average $75,343 $6,279 $1,449 $36
25th Percentile $67,235 $5,603 $1,293 $32

Technical Customer Support Specialist II Salary Growth & Career Path

Technical Customer Support Specialist II
Technical Customer Support Specialist III
VP of Technical Customer Support

For a Technical Customer Support Specialist II, the most direct path to higher earnings is advancing to the Technical Customer Support Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $88,472 - a projected growth of 17% over your current level.

Salaries of jobs related to Technical Customer Support Specialist II

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Cost of Living In Rhode Island

Cost of Living in Rhode Island is
3.7% Higher
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