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Technical Customer Support Specialist II Salary in Pennsylvania

How much does a Technical Customer Support Specialist II make in Pennsylvania?

As of March 01, 2026, the average salary for a Technical Customer Support Specialist II in Pennsylvania is $72,270 per year, which breaks down to an hourly rate of $35.

However, a Technical Customer Support Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $92,428
  • Majority Range (25th-75th percentile): $64,409 to $82,822
  • Entry-Level (10th percentile): $57,251
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View as table View as graph 25% $64,409 10% $57,251 90% $92,428 75% $82,822 $72,270 50%(Median) Didn’t find job title? Click

Technical Customer Support Specialist II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $82,822 $6,902 $1,593 $40
Average $72,270 $6,023 $1,390 $35
25th Percentile $64,409 $5,367 $1,239 $31
Check out Technical Customer Support Specialist II Job Openings in Pennsylvania
Technical Support Specialist II

Vitu, Inc. - Indiana, PA

Technical Customer Care Specialist II

Vitu, Inc. - Indiana, PA

Technical Communications Specialist II

Advarra - Phila, PA

Technical Support Specialist

Connect America - Saint Peters, PA

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Key Factors That Influence Technical Customer Support Specialist II Salaries

A Technical Customer Support Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Specialist I (0-2 years): $62,752
  • Technical Customer Support Specialist II (2-4 years): $72,270
  • Technical Customer Support Specialist III (4-7 years): $84,923
  • Technical Customer Support Specialist IV (7+ years): $107,329
  • Technical Customer Support Team Leader (7+ years): $76,243
Job Role Years of Experience Average Salary
Technical Customer Support Specialist I0-2 years$62,752
Technical Customer Support Specialist II2-4 years$72,270
Technical Customer Support Specialist III4-7 years$84,923
Technical Customer Support Specialist IV7+ years$107,329
Technical Customer Support Team Leader7+ years$76,243
$62,752 Technical...
$72,270 Technical...
$84,923 Technical...
$107,329 Technical...
$76,243 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Beaver Meadows: $70,782
  • Coaldale: $71,094
  • Conyngham: $70,303

Technical Customer Support Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on March 01, 2026
$64,409
Average $72,270/year
$82,822
$5,367
Average $6,023/month
$6,902
$1,239
Average $1,390/week
$1,593
$31
Average $35/hour
$40
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $82,822 $6,902 $1,593 $40
Average $72,270 $6,023 $1,390 $35
25th Percentile $64,409 $5,367 $1,239 $31

Technical Customer Support Specialist II Salary Growth & Career Path

Technical Customer Support Specialist II
Technical Customer Support Specialist III
VP of Technical Customer Support

For a Technical Customer Support Specialist II, the most direct path to higher earnings is advancing to the Technical Customer Support Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $84,923 - a projected growth of 18% over your current level.

Salaries of jobs related to Technical Customer Support Specialist II

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