What are the main factors that influence a Technical Customer Support Specialist II's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Technical Customer Support Specialist 's salary?

A Technical Customer Support Specialist 's salary grows with experience: a Technical Customer Support Specialist I (0-2 years)earns $69,793, a Technical Customer Support Specialist II (2-4 years)earns $80,379, a Technical Customer Support Specialist III (4-7 years)earns $94,452, a Technical Customer Support Specialist IV (7+ years)earns $119,372, a Technical Customer Support Team Leader (7+ years)earns $84,798,

What are the highest paying states for a Technical Customer Support Specialist II?

Technical Customer Support Specialist II salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Specialist II roles are District of Columbia $80,379, California $80,074, Massachusetts $79,007. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Specialist roles make?

Salaries for Technical Customer Support Specialist level roles vary by specialization: Technical Customer Support Director: $167,251; Technical Customer Support Manager: $111,641; Technical Customer Support Specialist IV: $107,814; Technical Sales Support Specialist II: $94,815; Technical Customer Support Supervisor: $90,280.

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Technical Customer Support Specialist II Salary in District of Columbia

How much does a Technical Customer Support Specialist II make in District of Columbia?

As of March 01, 2026, the average salary for a Technical Customer Support Specialist II in District of Columbia is $80,379 per year, which breaks down to an hourly rate of $39.

However, a Technical Customer Support Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $102,799
Majority Range (25th-75th percentile): $71,636 to $92,115
Entry-Level (10th percentile): $63,675

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Technical Customer Support Specialist II Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$92,115	$7,676	$1,771	$44
Average	$80,379	$6,698	$1,546	$39
25th Percentile	$71,636	$5,970	$1,378	$34

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Key Factors That Influence Technical Customer Support Specialist II Salaries

A Technical Customer Support Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Customer Support Specialist I (0-2 years): $69,793
Technical Customer Support Specialist II (2-4 years): $80,379
Technical Customer Support Specialist III (4-7 years): $94,452
Technical Customer Support Specialist IV (7+ years): $119,372
Technical Customer Support Team Leader (7+ years): $84,798

Job Role	Years of Experience	Average Salary
Technical Customer Support Specialist I	0-2 years	$69,793
Technical Customer Support Specialist II	2-4 years	$80,379
Technical Customer Support Specialist III	4-7 years	$94,452
Technical Customer Support Specialist IV	7+ years	$119,372
Technical Customer Support Team Leader	7+ years	$84,798

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What Am I Worth?

How Do Technical Customer Support Specialist II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Specialist IIs. For example, consider the average annual salaries in these key locations:

District of Columbia: $80,379.
California: $80,074.
Massachusetts: $79,007.

District of Columbia $80,379 California $80,074 Massachusetts $79,007 Washington $78,717 New Jersey $78,688 Alaska $78,586 Connecticut $77,584 New York $77,178

Hawaii $75,878 Rhode Island $75,269 Maryland $74,855 Minnesota $74,289 Colorado $74,071 Illinois $73,998 Oregon $73,722 Delaware $73,519

New Hampshire $73,391 Virginia $73,105 Pennsylvania $72,270 Nevada $71,849 North Dakota $71,711 Michigan $71,494 Wisconsin $71,414 Vermont $71,254

Texas $70,811 Maine $70,782 Arizona $70,739 Ohio $70,688 Georgia $70,020 Indiana $69,686 Wyoming $69,621 Utah $69,519

Iowa $69,475 Kansas $69,127 Louisiana $69,025 North Carolina $68,989 Missouri $68,974 Florida $68,691 Montana $68,539 Nebraska $68,394

Kentucky $68,314 South Carolina $68,023 Tennessee $67,842 Idaho $67,769 New Mexico $67,239 Oklahoma $67,123 Alabama $66,695 South Dakota $65,976

Arkansas $65,584 West Virginia $65,374 Mississippi $64,742

Top Paying Cities for Technical Customer Support Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $80,379
Washington: $80,379
Naval Anacost Annex: $80,379

Parcel Return Service, DC $80,379 Washington, DC $80,379 Naval Anacost Annex, DC $80,379 Washington Navy Yard, DC $80,379

Technical Customer Support Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on March 01, 2026

$71,636

Average $80,379/year

$92,115

$5,970

Average $6,698/month

$7,676

$1,378

Average $1,546/week

$1,771

$34

Average $39/hour

$44

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$92,115	$7,676	$1,771	$44
Average	$80,379	$6,698	$1,546	$39
25th Percentile	$71,636	$5,970	$1,378	$34

Technical Customer Support Specialist II Salary Growth & Career Path

Technical Customer Support Specialist II

Technical Customer Support Specialist III

VP of Technical Customer Support

For a Technical Customer Support Specialist II, the most direct path to higher earnings is advancing to the Technical Customer Support Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $94,452 - a projected growth of 18% over your current level.

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