upper level job

Technical Customer Support Supervisor Salary in Massachusetts

How much does a Technical Customer Support Supervisor make in Massachusetts?

As of June 01, 2026, the average salary for a Technical Customer Support Supervisor in Massachusetts is $98,262 per year, which breaks down to an hourly rate of $47.

However, a Technical Customer Support Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $107,551
  • Majority Range (25th-75th percentile): $87,069 to $103,124
  • Entry-Level (10th percentile): $76,880
Compensation Planning
Develop a Job Description
Pay Equity
2025 Compensation Trend
Recruit with AI
AI-Powered Talent
Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $87,069 10% $76,880 90% $107,551 75% $103,124 $98,262 50%(Median) Didn’t find job title? Click

Technical Customer Support Supervisor Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $103,124 $8,594 $1,983 $50
Average $98,262 $8,188 $1,890 $47
25th Percentile $87,069 $7,256 $1,674 $42
Check out Technical Customer Support Supervisor Job Openings in Massachusetts
Technical Support Supervisor

Prendio - BioProcure - Burlington, MA

Technical Field Trainer

iFlo - MIRAMAR, FL

Customer Experience Supervisor

First Horizon Bank - ORLANDO, FL

Housekeeper Supervisor

University of Kansas Health System - LIBERTY, MO

Search More Technical Customer Support Supervisor Jobs in Massachusetts
Select State
Select City in MA
Choose Similar Job
Choose Category
Cost of Living
Average Salary for United States
See it in Action

Key Factors That Influence Technical Customer Support Supervisor Salaries

A Technical Customer Support Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Supervisor Salaries?

Experience is a primary driver of a Technical Customer Support Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Specialist IV (7+ years): $117,322
  • Technical Customer Support Team Leader (7+ years): $83,386
  • Technical Customer Support Supervisor (7+ years): $98,262
  • Technical Customer Support Manager (7+ years): $121,535
  • Technical Customer Support Senior Manager (7+ years): $159,005
Job Role Years of Experience Average Salary
Technical Customer Support Specialist IV7+ years$117,322
Technical Customer Support Team Leader7+ years$83,386
Technical Customer Support Supervisor7+ years$98,262
Technical Customer Support Manager7+ years$121,535
Technical Customer Support Senior Manager7+ years$159,005
$117,322 Technical...
$83,386 Technical...
$98,262 Technical...
$121,535 Technical...
$159,005 Technical...
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Technical Customer Support Supervisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $93,139
  • Amherst: $93,820
  • Barre: $94,757

Technical Customer Support Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on June 01, 2026
$87,069
Average $98,262/year
$103,124
$7,256
Average $8,188/month
$8,594
$1,674
Average $1,890/week
$1,983
$42
Average $47/hour
$50
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $103,124 $8,594 $1,983 $50
Average $98,262 $8,188 $1,890 $47
25th Percentile $87,069 $7,256 $1,674 $42

Technical Customer Support Supervisor Salary Growth & Career Path

Technical Customer Support Supervisor
Technical Customer Support Manager
VP of Technical Customer Support

For a Technical Customer Support Supervisor, the most direct path to higher earnings is advancing to the Technical Customer Support Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $121,535 - a projected growth of 24% over your current level.

Salaries of jobs related to Technical Customer Support Supervisor

Find Your Next Technical Customer Support Supervisor Job

Ready to take the next step in your career? Browse thousands of current Technical Customer Support Supervisor job openings on our job board. Use the search bar below to find your perfect match.

United States
For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Cost of Living In Massachusetts

Cost of Living in Massachusetts is
8.8% Higher
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator
Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting
See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job