Technical Support Representative I Salary in the United States

How much does a Technical Support Representative I make in the United States? The average Technical Support Representative I salary in the United States is $36,154 as of June 27, 2019, but the range typically falls between $31,172 and $45,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Recently searched related titles: Technical Assistant

Salary estimation for Technical Support Representative I at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Technical Support Representative I : Customer Support Coordinator, Customer Support Specialist, Appeals Support

Job Description

Technical Support Representative I provides basic technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative I provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative I possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)

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Understand the total compensation opportunity for a Technical Support Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
31172
45500
36154

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
31544
46820
36804
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Representative I in the United States. The base salary for Technical Support Representative I ranges from $31,172 to $45,500 with the average base salary of $36,154. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $31,544 to $46,820 with the average total cash compensation of $36,804.
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31172
45500

 

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Job Openings for Technical Support Representative I
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Patricia B. Prichep , Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2017
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 26.0%
City, State Washington, DC Compared to national average
+ 11.2%
City, State Miami, FL Compared to national average
-2.5%
City, State Chicago, IL Compared to national average
+ 6.5%
City, State Boston, MA Compared to national average
+ 13.8%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-0.7%
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