How much does a Technical Support Representative I make in Rhode Island? The average Technical Support Representative I salary in Rhode Island is $39,074 as of July 27, 2020, but the range typically falls between $33,685 and $49,176. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

The Top 9 Hottest Jobs during the Pandemic

25% $33,685 10% $28,780 90% $58,373 75% $49,176 $39,074 50%(Median)
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Job Description for Technical Support Representative I

Technical Support Representative I provides basic technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative I provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative I possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Technical Support Representative I in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $39,185 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $39,259 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $39,259 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $39,240 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $39,036 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $39,605 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $39,222 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $39,024 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $39,259 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $39,611 Date Updated July 27, 2020
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