As of April 01, 2025, the average annual salary for a Voice Communications Manager in Lowell, MA is $135,200. Salary.com reports that pay typically ranges from $118,350 to $149,549, with most professionals earning between $103,009 and $162,613.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $149,549 | $12,462 | $2,876 | $72 |
| Average | $135,200 | $11,267 | $2,600 | $65 |
| 25th Percentile | $118,350 | $9,862 | $2,276 | $57 |
An entry-level Voice Communications Manager with under 1 year experience makes about $128,912. With less than 2 years of experience, a mid-level Voice Communications Manager makes around $129,667. After 2-4 years, the Voice Communications Manager pay rises to about $131,427. Those senior Voice Communications Manager with 5-8 years of experience earn roughly $133,439, and those Voice Communications Manager having 8 years or more experience are expected to earn about $135,628 on average.
| Levels | Salary |
|---|---|
| Entry Level Voice Communications Manager | $128,912 |
| Intermediate Level Voice Communications Manager | $129,667 |
| Senior Level Voice Communications Manager | $131,427 |
| Specialist Level Voice Communications Manager | $133,439 |
| Expert Level Voice Communications Manager | $135,628 |
| Entry Level | 3% |
| Mid Level | 3% |
| Senior Level | 5% |
| Top Level | 6% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Network Monitoring: Network monitoring is the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator (via email, SMS or other alarms) in case of outages or other trouble. Network monitoring is part of network management.
Telecommunications: Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.
| Skill | Salary | Demand |
|---|---|---|
|
Network Troubleshooting
|
$148,720 |
10%
|
|
Data Infrastructure
|
$141,960 |
5%
|
|
Telecommunications
|
$137,904 |
2%
|
|
Written Communication
|
$136,552 |
1%
|
|
Troubleshooting
|
$136,552 |
1%
|
|
WAN
|
$136,552 |
1%
|
