160OVER90 Air & Registration Specialist Salary in the United States

How much does an Air & Registration Specialist make at companies like 160OVER90 in the United States? The average salary for Air & Registration Specialist at companies like 160OVER90 in the United States is $53,721 as of May 28, 2024, but the range typically falls between $47,488 and $59,954. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About 160OVER90

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What does an Air & Registration Specialist do at companies like 160OVER90?

Job Description

We are seeking a talented Air and Registration Specialist to support our Account teams and clients. The ideal candidate will have experience creating registration timelines that are incorporated in the program timelines, while meeting all client expectations while exhibiting first-rate customer service whether it’s over the phone, via email or at an event, meeting or incentive travel program. The Air and Registration Specialist is responsible for Cvent coordination of registration process, participant correspondence, hotel room block management and activity coordination within a travel program. This person should have a concierge level of service to our clients and guests by utilizing their extensive destination and industry knowledge.

Job Responsibilities:

  • Manage pre-program requests for VIPS
  • Handle complex land and air requests
  • Utilize scripts/workflow processes, applies airline contracts, manage block space, complete program accounting information, and stores airfares
  • Communicates travel itineraries, fare rules/regulations, confirmation numbers, cancellation policies, code shares, upgrades, seating confirmation, and industry updates to event, meeting or incentive travel attendees. 
  • Document airline records via the Global Distribution System, which includes client reporting information, itinerary remarks, future pricing lines, and participant changes documentation 
  • Ensure that price quotes are ticketed accurately, preferred carriers are maximized, and ARC policy requirements are met
  • Track and follow up on critical dates to ensure report and program deadlines are met. 
  • Attend meetings regarding web registration setup, ongoing training to enhance knowledge, skills 
  • Performs special assignments as directed by management
  • Create registration timelines to be incorporated into program timeline 
  • Responsible for managing set up of Program toll free number and email boxes
  • Confirm script is recorded, test # for confirmation set up is complete
  • Responsible for monitoring call volume, providing customer service and answering calls/returning voicemails for assigned program phone queues
  • Review and test website prior to submitting to all program stakeholders for review
  • Responsible for FINAL testing and PROOFING to ensure that all functions and reports are working correctly and reporting accurate information
  • Provide Reports Links to Client and Internal Account Teams. 
  • Consistently provide outstanding participant support on phone calls and in email responses, external messaging, email blasts creations
  • Manage all internal and external reporting requirements. 
  • Maintenance and management of rooming lists, hotel block, activities, sessions, etc. 
  • Act as liaison between internal departments and external partners for attendee changes using appropriate change request procedures. 
  • Responsible to Program Managers for program registration tasks. 
  • Coordinate Event Email communications when requested by Account Team.
  • Assist with on-site registration responsibilities of event, meeting or incentive travel programs. 
  • Compiling accurate reports for Account Team and Accounting
  • Prepare reconciliations for final billings

Qualifications and Skills

  • Minimum of 5 years of experience in meetings, travel, trade show, and/or hospitality industries
  • Knowledge of Hospitality and Meetings & Incentive Industry
  • Strong Computer Skills: must have Cvent, Sabre Excel, Word, web-based registration systems
  • Strong written and verbal communication skills
  • Self-starter – motivated - resourceful
  • Exceptional time management skills
  • Ability to deliver high level of customer service
  • Ability to maintain high level of accuracy and attention to detail
  • Positive and enthusiastic attitude
  • Proactive with a sense of urgency
  • Ability to stay calm under pressure and effectively multi-task while maintaining professional rapport with internal and external clients
  • Willingness to work as a team and pitch in as needed
  • Willingness to work long hours as necessary in the office and on site
  • Ability and desire to travel

160/90 is an equal opportunity employer committed to a diverse and inclusive work environment.
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$47,488 Low Average $53,721 High $59,954

Understand the total compensation opportunity for Air & Registration Specialist at companies like 160OVER90, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$47,488
$59,954
$53,721
The chart shows total cash compensation for the 160OVER90 Air & Registration Specialist in the United States, which includes base, and annual incentives can vary anywhere from $47,488 to $59,954 with an average total cash compensation of $53,721. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for 160OVER90 Air & Registration Specialist

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