What are the main factors that influence a Customer Care Specialist's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change a Customer Care Specialist's salary?

A Customer Care Specialist's salary grows with experience: starting around $51,901 for beginners, reaching about $52,773 at mid-level, and approach $56,638 for experts.

What are the highest paying states for a Customer Care Specialist?

Customer Care Specialist salary varies significantly by state. The top 3 highest paying states for Customer Care Specialist roles are District of Columbia $57,460, California $57,242, Massachusetts $56,479. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Care Specialist roles make?

Salaries for Customer Care Specialist level roles vary by specialization: Customer Care Executive: $246,690; Customer Care Director: $179,100; Customer Care Manager: $99,600; Customer Care Supervisor: $75,600; Customer Specialist - Home Care: $73,320.

Customer Care Specialist Salary in Hawaii

How much does a Customer Care Specialist make in Hawaii?

As of January 01, 2026, the average salary for a Customer Care Specialist in Hawaii is $54,243 per year, which breaks down to an hourly rate of $26.

However, a Customer Care Specialist's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $69,799
Majority Range (25th-75th percentile): $50,101 to $62,386
Entry-Level (10th percentile): $46,330

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Customer Care Specialist Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$62,386	$5,199	$1,200	$30
Average	$54,243	$4,520	$1,043	$26
25th Percentile	$50,101	$4,175	$963	$24

You may get higher pay by adjusting the following factors:

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Check out Customer Care Specialist Job Openings in Hawaii

Customer Care Specialist

Servicewithaloha - Lihue, HI

Outbound Sales & Customer Care Specialist

Western International Gas & Cylinders, Inc. - Lihue, HI

Outbound Sales & Customer Care Specialist

Matheson Tri-Gas - Lihue, HI

Customer Care Specialist — Growth & Team-First (Kauai)

Servicewithaloha - Lihue, HI

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Key Factors That Influence Customer Care Specialist Salaries

A Customer Care Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Care Specialist Salaries?

Experience is a primary driver of a Customer Care Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $51,901
Early Career (1-2 years): $52,192
Mid-Level (2-4 years): $52,773
Senior-Level (5-8 years): $53,644
Expert (over 8 years): $56,638

Levels	Salary
Entry Level Customer Care Specialist	$51,901
Intermediate Level Customer Care Specialist	$52,192
Senior Level Customer Care Specialist	$52,773
Specialist Level Customer Care Specialist	$53,644
Expert Level Customer Care Specialist	$56,638

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What Am I Worth?

How Do Customer Care Specialist Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Specialists. For example, consider the average annual salaries in these key locations:

District of Columbia: $57,460.
California: $57,242.
Massachusetts: $56,479.

District of Columbia $57,460 California $57,242 Massachusetts $56,479 Washington $56,272 New Jersey $56,251 Alaska $56,178 Connecticut $55,462 New York $55,171

Hawaii $54,243 Rhode Island $53,807 Maryland $53,511 Minnesota $53,106 Colorado $52,950 Illinois $52,898 Oregon $52,701 Delaware $52,556

New Hampshire $52,465 Virginia $52,260 Pennsylvania $51,663 Nevada $51,362 North Dakota $51,264 Michigan $51,108 Wisconsin $51,051 Vermont $50,937

Texas $50,620 Maine $50,599 Arizona $50,568 Ohio $50,532 Georgia $50,054 Indiana $49,816 Wyoming $49,769 Utah $49,696

Iowa $49,665 Kansas $49,416 Louisiana $49,343 North Carolina $49,318 Missouri $49,307 Florida $49,105 Montana $48,996 Nebraska $48,892

Kentucky $48,835 South Carolina $48,627 Tennessee $48,498 Idaho $48,446 New Mexico $48,067 Oklahoma $47,984 Alabama $47,678 South Dakota $47,164

Arkansas $46,884 West Virginia $46,733 Mississippi $46,282

Top Paying Cities for Customer Care Specialists

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Aiea: $53,967
Anahola: $53,604
Captain Cook: $53,604

Aiea, HI $53,967 Anahola, HI $53,604 Captain Cook, HI $53,604 Eleele, HI $53,604 Ewa Beach, HI $53,967 Kapolei, HI $53,848 Haiku, HI $53,604 Hakalau, HI $53,604

Haleiwa, HI $53,604 Hana, HI $53,604 Hanalei, HI $53,604 Hanamaulu, HI $53,604 Hanapepe, HI $53,604 Hauula, HI $53,724 Hawaii National Park, HI $53,604 Hawi, HI $53,604

Hilo, HI $53,604 Princeville, HI $53,604 Holualoa, HI $53,604 Honaunau, HI $53,604 Honokaa, HI $53,604 Honomu, HI $53,604 Hoolehua, HI $53,604 Kaaawa, HI $53,822

Kahuku, HI $53,604 Kahului, HI $53,604 Kailua, HI $53,967 Ocean View, HI $53,604 Waikoloa, HI $53,604 Keauhou, HI $53,604 Kailua Kona, HI $53,604 Kalaheo, HI $53,604

Kalaupapa, HI $53,604 Kamuela, HI $53,604 Kaneohe, HI $53,967 Kapaa, HI $53,604 Kaumakani, HI $53,604 Kaunakakai, HI $53,604 Keaau, HI $53,604 Kealakekua, HI $53,604

Kealia, HI $53,604 Kekaha, HI $53,604 Kihei, HI $53,604 Kilauea, HI $53,604 Kapaau, HI $53,604 Koloa, HI $53,604 Kualapuu, HI $53,604 Kunia, HI $53,796

Kurtistown, HI $53,604 Lahaina, HI $53,604 Laie, HI $53,651 Lanai City, HI $53,604 Laupahoehoe, HI $53,604 Lawai, HI $53,604 Lihue, HI $53,604 Makawao, HI $53,604

Makaweli, HI $53,604 Maunaloa, HI $53,604 Mountain View, HI $53,604 Naalehu, HI $53,604 Ninole, HI $53,604 Ookala, HI $53,604 Paauilo, HI $53,604 Pahala, HI $53,604

Pahoa, HI $53,604 Paia, HI $53,604 Papaaloa, HI $53,604 Papaikou, HI $53,604 Pearl City, HI $53,967 Pepeekeo, HI $53,604 Puunene, HI $53,604 Volcano, HI $53,604

Wahiawa, HI $53,796 Pukalani, HI $53,604 Mililani, HI $53,869 Kula, HI $53,604 Waialua, HI $53,604 Waianae, HI $53,651 Wailuku, HI $53,604 Waimanalo, HI $53,967

Waimea, HI $53,604 Waipahu, HI $53,942 Honolulu, HI $53,967 J B P H H, HI $53,967 Wheeler Army Airfield, HI $53,822 Schofield Barracks, HI $53,775 Fort Shafter, HI $53,967 Tripler Army Medical Center, HI $53,967

Camp H M Smith, HI $53,967 M C B H Kaneohe Bay, HI $53,942 Wake Island, HI $53,967

Customer Care Specialist Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Care Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

$50,101

Average $54,243/year

$62,386

$4,175

Average $4,520/month

$5,199

$963

Average $1,043/week

$1,200

$24

Average $26/hour

$30

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$62,386	$5,199	$1,200	$30
Average	$54,243	$4,520	$1,043	$26
25th Percentile	$50,101	$4,175	$963	$24

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