Contact Centre Agent Salary in the United States Comparison by Location
Nationwide
United States
$64,096
Washington
District of Columbia
$70,968
How much does a Contact Centre Agent earn in the United States?
As of April 01, 2025, a Contact Centre Agent in the United States earns
an average salary of $64,096 per year.
A Contact Centre Agent's salary can be paid hourly,
weekly or monthly depending on the company and job type.
Most part-time jobs will be paid hourly or weekly.
Using the salary calculator, the average pay comes out to be about
$31 an hour,
$1,233/week,
or $5,341/month.
The average salary of a Contact Centre Agent ranges
from $56,108 to $75,661.
The average salary range for a Contact Centre Agent varies widely,
which indicates that there are many opportunities for advancement, promotions, and salary increases.
These opportunities depend on many factors, including skills, education, certifications, location, and years of experience.
According to job salary data displays, Contact Centre Agent in District of Columbia and California are high in demand.
Contact Centre Agent in District of Columbia earn an average salary of $70,968 per year,
which is $6,871(10.72%)
more than the national average of $64,096.
District of Columbia is ranked as the top salary of a Contact Centre Agent nationwide.
What is the Average Contact Centre Agent Salary by City?
Below is a list of the average salaries for a Contact Centre Agent in 10 cities in the United States.
We've identified 349 cities
where the typical salary for a Contact Centre Agent job is above the national average.
The highest paying city for a Contact Centre Agent is in San Jose, CA,
and the average salary for a Contact Centre Agent job is $80,845,
which is higher than the national average.
This is followed by Santa Clara, CA
and Fremont, CA in second and third places,
which beat the national average by $16,748(26.13%)
and $16,595(25.89%) respectively. In fourth place is Daly City, CA,
which pays $15,954(24.89%),
above the national average. San Francisco, CA, Oakland, CA and Berkeley, CA continue the rankings.
Based on the summary of average salaries paid by cities,
the Contact Centre Agent job market in San Jose, CA is relatively active
with a higher-paying salary compared to other cities in the United States.
Finally, Contact Centre Agent jobs pay differently based on the city, even if they are in the same state.
The cost of living might be a key factor when considering the location and salary of a Contact Centre Agent position.
CITY
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
San Jose
$80,845
$6,737
$1,555
$39
Santa Clara
$80,845
$6,737
$1,555
$39
Fremont
$80,691
$6,724
$1,552
$39
Daly City
$80,050
$6,671
$1,539
$38
San Francisco
$80,050
$6,671
$1,539
$38
Oakland
$78,275
$6,523
$1,505
$38
Berkeley
$78,275
$6,523
$1,505
$38
Hayward
$78,146
$6,512
$1,503
$38
Union City
$74,281
$6,190
$1,428
$36
West New York
$74,281
$6,190
$1,428
$36
What Similar Jobs are Paid to Contact Centre Agent in the U.S.?
There are 11 jobs that we find are related to the Contact Centre Agent job category,these similar jobs include Contact Centre Team Leader,Call Centre Agent,Contact Center Agent,Contact Center Agent and Resources Scheduling Supervisor,Contact Center Agent and Resources Scheduling Manager,Sales Agent,Contact Center Sales Coach,Contact Center Scheduling Supervisor,Contact Center Scheduling Manager,Centre Manager,and Contact Center Representative I.
All of these 11 jobs are paid
between $38,778 to $111,760,
and the Contact Center Agent and Resources Scheduling Manager gets the highest paid with $111,760 from them.
Those similar job salaries are paid differently by many factors such as company size, department base, responsibility, and others.
If you're qualified to be hired for one of these similar jobs to the Contact Centre Agent,
you could refer to the below list of job salaries based on market prices in the United States.
JOB TITLE
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
Contact Centre Team Leader
$70,065
$5,839
$1,347
$34
Call Centre Agent
$43,809
$3,651
$842
$21
Contact Center Agent
$53,391
$4,449
$1,027
$26
Contact Center Agent and Resources Scheduling Supervisor
$78,730
$6,561
$1,514
$38
Contact Center Agent and Resources Scheduling Manager
$111,760
$9,313
$2,149
$54
Sales Agent
$60,195
$5,016
$1,158
$29
Contact Center Sales Coach
$54,221
$4,518
$1,043
$26
Contact Center Scheduling Supervisor
$78,726
$6,561
$1,514
$38
Contact Center Scheduling Manager
$111,754
$9,313
$2,149
$54
Centre Manager
$83,129
$6,927
$1,599
$40
Contact Center Representative I
$38,778
$3,232
$746
$19
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