Customer Services Manager Salaries in Maryland
How Much Does a Customer Services Manager Make in Maryland?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Customer Services Manager in Maryland is $105,311.
While Salary.com is seeing that Customer Services Manager salary in MD can go up to $131,698
or down to $79,394, but most earn between $91,745 and $119,123.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Services Manager
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Similar Job Salaries to Customer Services Manager by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
fusionSpan
CUSTOMER SUPPORT MEMBER SERVICES
|
$61,539/yr
|
RANGE: $53,487 - $69,591
|
|
Year Up United
Customer Training Services Intern
|
$66,837/yr
|
RANGE: $58,816 - $74,858
|
|
GCAAR
MEMBER SERVICES REPRESENTATIVE (CUSTOMER SERVICE)
|
$82,510/yr
|
RANGE: $71,394 - $93,626
|
|
Year Up United
Career Launch in Customer Support and Services
|
$82,377/yr
|
RANGE: $71,457 - $93,296
|
|
Acosta Group
Customer Manager
|
$99,094/yr
|
RANGE: $83,639 - $114,550
|
|
Dr. B
Customer Account Specialist-Merchant Services Department
|
$54,377/yr
|
RANGE: $47,340 - $61,413
|
|
DRB
Customer Account Specialist-Merchant Services Department
|
$54,377/yr
|
RANGE: $47,340 - $61,413
|
|
DRB Systems LLC
Customer Account Specialist-Merchant Services Department
|
$54,377/yr
|
RANGE: $47,340 - $61,413
|
|
State of Maryland - LABOR - Executive Direction
Constituent Services Manager
|
$90,833/yr
|
RANGE: $78,444 - $103,221
|
Top 10 Highest Paying Cities For Customer Services Manager Jobs in Maryland
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Services Manager can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Services Manager job salaries in Maryland.
Some cities can pay higher salaries for Customer Services Manager jobs, which can indicate that there is a large demand for Customer Services Manager positions in this city.
The following table shows top 10 cities where the Customer Services Manager salary is higher than other cities in Maryland.
Silver Spring takes first place in this list, followed by Bethesda, Potomac.
The Customer Services Manager salary is $113,687 in Silver Spring,
which is higher than the national average. There are 15 cities' Customer Services Manager salary higher than national average in Maryland.
The average salary for a Customer Services Manager in Maryland is $105,311,
but we found that the city with the highest salary for Customer Services Manager jobs is Silver Spring, MD, and it is higher than Bethesda.
Customer Services Manager jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Silver Spring | $113,687 | $9,474 | $2,186 | $55 |
| Bethesda | $113,687 | $9,474 | $2,186 | $55 |
| Potomac | $113,687 | $9,474 | $2,186 | $55 |
| Rockville | $113,584 | $9,465 | $2,184 | $55 |
| Bowie | $113,482 | $9,457 | $2,182 | $55 |
| Waldorf | $113,380 | $9,448 | $2,180 | $55 |
| Gaithersburg | $113,380 | $9,448 | $2,180 | $55 |
| Germantown | $110,316 | $9,193 | $2,121 | $53 |
| Frederick | $109,703 | $9,142 | $2,110 | $53 |
| Baltimore | $105,004 | $8,750 | $2,019 | $50 |
What Does a Customer Services Manager Do?
Is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction.
Updated October 16, 2021
Since it’s easy to lose motivation and moral while handling complaints from customers on a daily basis, a good customer service manager can self-motivate and also motivate others.
Updated December 22, 2021
Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.
Updated December 18, 2021
A great manager knows that motivating their team to power through challenging situations and inspiring them to continue delivering exceptional customer service will make a significant positive impact on customers and the business.
Updated December 17, 2021
Will ensure the team is providing the highest level of service delivery to all customers and will act as a role model to the Customer Service Specialists.
Updated December 16, 2021
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Explore JobArchitectFrequently Asked Questions About a Customer Services Manager Salaries
What is the average of a Customer Services Manager in Maryland?
The Customer Services Manager salary range is from $91,745 to $119,123, and the average Customer Services Manager salary is $105,311/year in Maryland.
The Customer Services Manager's salary will change in different locations.
Which location pays the highest Customer Services Manager salary in the United States?
The Customer Services Manager salary in San Jose, CA is $128,191
which is the highest in the US.
What kinds of reasons will influence the Customer Services Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Services Manager.
What is the growth rate of the Customer Services Manager's salary?
If you are thinking of becoming a Customer Services Manager or planning the next step in your career, find the detailed salary report of a Customer Services Manager.
