Manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. May require a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are... view job details

Coordinates the overall plan of care for patients with mild to moderate emotional and behavioral problems. Oversees patient evaluation and treatment planning, and monitors patient progress, adjusting treatment plans as necessary. Acts as a liaison between patient/family and service delivery personnel to ensure patients are being effectively treated. Typically requires a master's degree in social work or equivalent. Typically requires a State License to Practice Clinical Social Work. Typically reports to a head of a unit/department. Occasionally directed in several aspects of the work. Gaining ... view job details

Manages the daily activities of a fine dining restaurant. Ensures food quality, cleanliness, and customer satisfaction. May be responsible for maintaining inventory of service items and/or bar beverages. May require a bachelor's degree. Typically reports to a director. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area... view job details

Manages business development activities to identify, develop, and administer strategic partnership alliances with other organizations or vendors. Implements processes and frameworks to research and develop strategic partnership alliances that drive mutual business goals, gain efficiencies, expand market reach, or enhance the company's product or service offerings. Aggregates, interprets, and summarizes research analysis and due diligence to evaluate and recommend ideal partnership alliance opportunities for the organization. Assists with negotiations to formalize partner agreements and monitor... view job details

Manages and grows assigned business banking relationships by delivering financial solutions and ongoing client support. Maintains primary responsibility for a portfolio of business clients and serves as the main point of contact to ensure customer satisfaction. Develops a deep understanding of client financial needs to recommend appropriate banking products and services. Coordinates credit requests, renewals, and servicing activities with credit, operations, and risk teams. Expands existing relationships through cross-selling of deposits, lending, and cash management solutions. Requires a bach... view job details

Manages and grows assigned business banking relationships by delivering financial solutions and ongoing client support. Maintains primary responsibility for a portfolio of business clients and serves as the main point of contact to ensure customer satisfaction. Develops a deep understanding of client financial needs to recommend appropriate banking products and services. Coordinates credit requests, renewals, and servicing activities with credit, operations, and risk teams. Expands existing relationships through cross-selling of deposits, lending, and cash management solutions. Requires a bach... view job details

Manages and grows assigned business banking relationships by delivering financial solutions and ongoing client support. Maintains primary responsibility for a portfolio of business clients and serves as the main point of contact to ensure customer satisfaction. Develops a deep understanding of client financial needs to recommend appropriate banking products and services. Coordinates credit requests, renewals, and servicing activities with credit, operations, and risk teams. Expands existing relationships through cross-selling of deposits, lending, and cash management solutions. Requires a bach... view job details

Plans and directs the day-to-day operations of a tire store/center that markets to both retail and commercial clients. Develops strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Hires and manages store personnel. May require a bachelor's degree in area of specialty. Typically reports to a director. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes da... view job details

Directs nursing service activities for assigned patients in the psychiatric unit. Monitors workflow and delegates responsibilities to auxiliary and psychiatric staff nurses. Ensures psychiatric patient clinical records are maintained in compliance with industry standards and regulatory requirements. Audits staff performance to continuously improve the quality of psychiatric care. Monitors services rendered to ensure effective care. Maintains pre-set inventory levels for solutions, supplies, medicines, and equipment. Monitors, reports, tracks, and discloses the use of narcotics according to FDA... view job details

Develops relationships with major clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product a... view job details

Manages the financial and service performance of a defined group of retail branches in a geographic area. Monitors the goals and performance levels required for each branch to meet the organizational objectives for the region. Analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. Coaches branch managers in tactics to build customer relationships, increase sales, and enhance the branch's operational efficiency. Requires a bachelor's degree. Typically reports to a director. Typically manages through subordinate... view job details

Manages data center operations to ensure the performance, availability, and security of an organization's data. Implements procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data center to maximize operational efficiency. Manages environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. Provides timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Requires a bachelor's degree. Typically r... view job details

Oversees strategic vendor management programs to create collaborative supplier relationships that control costs, manage risks, and support compliance with standards and requirements. Develops and sustains relationships with critical vendors by communicating and conducting regular reviews of status and issues. Enables suppliers' understanding of the business's requirements, needs, and service expectations by providing a solid foundation of information and resources. Defines the escalation paths and methods to use to resolve problems. Provides clear and actionable feedback to encourage cooperati... view job details

Responsible for planning, organizing, and managing all aspects of conferences and workshops for the university/college. Defines the event goals, manages budget, selects venues, and oversees logistics. Negotiates contracts and obtains competitive bids from vendors to ensure the lowest bid with the highest quality of service and products. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full a... view job details

Manages the DevOps team to deliver reliable, scalable, and secure software applications and infrastructure. Provides direction across development, testing, deployment, and ongoing maintenance while ensuring alignment with business and technology goals. Oversees and continuously improves build, packaging, and deployment pipelines to optimize service delivery throughout the full development lifecycle. Guides the implementation of automated infrastructure capabilities like backups, security tools, and monitoring. Promotes a consistent DevOps approach to enhance collaboration, efficiency, and qual... view job details

Directs nursing service activities for assigned patients in the operating room. Delegates responsibilities to auxiliary and operating room staff nurses. Supervises preparation and maintenance of patient clinical records and writes reports on operating room staff performance and services rendered. Maintains pre-set inventory standards for solutions, supplies, medicines and equipment, and keeps track of narcotics. Requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically requires Advanced Cardiac Life Support (ACLS). Typically reports to a director. Manages subordinate s... view job details

Manages and coordinates daily biomedical equipment service operations that provide lifecycle management of biomedical clinical and research equipment including safety testing, repair, maintenance, and user support. Establishes standards and procedures for equipment maintenance, testing, calibration, documentation, and inventory processes. Provides technical leadership and develops applicable training and resources for medical staff to ensure correct and safe operations of all equipment and devices. Works with vendors to maintain up-to-date information about new products and equipment upgrades.... view job details

Manages the design, implementation, and communication of business continuance and disaster recovery plans and processes that ensure the security and integrity of company data, databases, information systems, and technology. Conducts risk analysis to identify critical operations and systems that are core to continued business operations in the event of a disruption. Monitors and tests the plans and back up systems. Manages the contracts with required vendors for off-site and other resources required for business continuation and recovery. Develops and deploys training, documentation, and commun... view job details

Manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicator... view job details

Manages the evaluation and monitoring of vendor operations to ensure products and services comply with government and company quality standards. Oversees audits and establishes testing procedures. Sets KPIs, metrics, specifications, processes, and policies used to evaluate quality. Reviews and negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are defined. Creates systems and frameworks to identify, track, and resolve vendor quality issues and develop performance improvement initiatives with partners. Develops strategies to ... view job details