As of December 01, 2024, the average annual pay of Account Representative in Springfield, MA is $67,980. While Salary.com is seeing that Account Representative salary in Springfield, MA can go up to $89,759 or down to $51,932, but most earn between $59,580 and $79,380. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Account Representative in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $79,380 | $6,615 | $1,527 | $38 |
| Average | $67,980 | $5,665 | $1,307 | $33 |
| 25th Percentile | $59,580 | $4,965 | $1,146 | $29 |
An entry-level Account Representative with under 1 year experience makes about $66,090. With less than 2 years of experience, a mid-level Account Representative makes around $67,905. After 2-4 years, the Account Representative pay rises to about $72,656. Those senior Account Representative with 5-8 years of experience earn roughly $73,165, and those Account Representative having 8 years or more experience are expected to earn about $73,504 on average.
| Levels | Salary |
|---|---|
| Entry Level Account Representative | $66,090 |
| Intermediate Level Account Representative | $67,905 |
| Senior Level Account Representative | $72,656 |
| Specialist Level Account Representative | $73,165 |
| Expert Level Account Representative | $73,504 |
| Entry Level | 3% |
| Mid Level | 0% |
| Senior Level | 7% |
| Top Level | 8% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Outside Sales: Outside sales refer to the sales of products or services by sales personnel that physically go out into the field to meet with prospective customers.
Account Sales: Account Sales refers to the net sales for a company. They are reported directly on the income statement.
| Skill | Salary | Demand |
|---|---|---|
|
Relationship Management
|
$78,857 |
16%
|
|
Sales Process
|
$76,817 |
13%
|
|
Customer Success
|
$76,817 |
13%
|
|
Insight
|
$76,817 |
13%
|
|
Analysis
|
$76,138 |
12%
|
|
Consulting
|
$76,138 |
12%
|
