Salary AI Book a Demo
upper level job

Call Center Representative II - Inbound Salary in Michigan

How much does a Call Center Representative II - Inbound make in Michigan?

As of August 01, 2026, the average salary for a Call Center Representative II - Inbound in Michigan is $39,900 per year, which breaks down to an hourly rate of $19.

However, a Call Center Representative II - Inbound's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $46,969
  • Majority Range (25th-75th percentile): $36,800 to $43,600
  • Entry-Level (10th percentile): $33,978
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
Recruit with AI
Smart Recruiting
Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $36,800 10% $33,978 90% $46,969 75% $43,600 $39,900 50%(Median) Didn’t find job title? Click

Call Center Representative II - Inbound Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $43,600 $3,633 $838 $21
Average $39,900 $3,325 $767 $19
25th Percentile $36,800 $3,067 $708 $18
Check out Call Center Representative II - Inbound Job Openings in Michigan
Call Center Representative

Xtend - Grand Rapids, MI

Call Center Representative

FreeStar Financial Credit Union - Charter Township of Clinton, MI

Call Center Representative

InterCare Community Health Network - Pullman, MI

Call Center Patient Representative

Michigan Institute of Urology - Sterling Heights, MI

Search More Call Center Representative II - Inbound Jobs in Michigan
Select State
Select City in MI
Choose Similar Job
Choose Category
Cost of Living
Average Salary for United States
See it in Action

Key Factors That Influence Call Center Representative II - Inbound Salaries

A Call Center Representative II - Inbound's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Call Center Representative II - Inbound Salaries?

Experience is a primary driver of a Call Center Representative II - Inbound's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Call Center Representative I - Inbound (0-1 years): $35,822
  • Call Center Representative II - Inbound (1-3 years): $39,829
  • Call Center Representative III - Inbound (3-5 years): $48,673
  • Call Center Representative IV - Inbound (5-7 years): $54,966
  • Inbound Call Center Supervisor (7+ years): $60,988
Job Role Years of Experience Average Salary
Call Center Representative I - Inbound0-1 years$35,822
Call Center Representative II - Inbound1-3 years$39,829
Call Center Representative III - Inbound3-5 years$48,673
Call Center Representative IV - Inbound5-7 years$54,966
Inbound Call Center Supervisor7+ years$60,988
$35,822 Call Cent...
$39,829 Call Cent...
$48,673 Call Cent...
$54,966 Call Cent...
$60,988 Inbound C...
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Call Center Representative II - Inbounds

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Davison: $38,400
  • Decker: $38,000
  • Deckerville: $37,800

Call Center Representative II - Inbound Salary by Company Size: Startups vs. Enterprise

Call Center Representative II - Inbound salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $44,666. While startup companies pay approximate $37,786.

Call Center Representative II - Inbound Salary by Company Size

Company Size Employees Average Salary
Startup1~50$37,786
Growth Stage51~500$39,963
Established501~5000$43,133
Enterprise5000+$44,666

Call Center Representative II - Inbound Salary by Industry: Top Paying Sectors

For Call Center Representative II - Inbound roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, Call Center Representative II - Inbound positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view Call Center Representative II - Inbound as a support function rather than a direct revenue driver.

The top paying industries for a Call Center Representative II - Inbound

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$49,875$24.025%
Financial Services$47,880$23.020%
Energy & Utilities$45,885$22.015%
Biotechnology$43,890$21.010%
Insurance$43,890$21.010%

Call Center Representative II - Inbound Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Center Representative II - Inbound's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$36,800
Average $39,900/year
$43,600
$3,067
Average $3,325/month
$3,633
$708
Average $767/week
$838
$18
Average $19/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $43,600 $3,633 $838 $21
Average $39,900 $3,325 $767 $19
25th Percentile $36,800 $3,067 $708 $18

Call Center Representative II - Inbound Salary Growth & Career Path

Call Center Representative II - Inbound
Call Center Representative III - Inbound
Inbound Call Center Supervisor

For a Call Center Representative II - Inbound, the most direct path to higher earnings is advancing to the Call Center Representative III - Inbound role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $48,700 - a projected growth of 22% over your current level.

Salaries of jobs related to Call Center Representative II - Inbound

Find Your Next Call Center Representative II - Inbound Job

Ready to take the next step in your career? Browse thousands of current Call Center Representative II - Inbound job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Hiemstra Optical

    Paw Paw, MI

    Call Center Representative

    Hiemstra Optical | Paw Paw, MI

    Job Description. Job Description. Description. As a Call Center Representative, you will accurately and professionally handle all phone inquiries including... more

    6 Days Ago

  • Four Seasons Kanga Roof

    Roseville, MI

    Call Center Representative

    Four Seasons Kanga Roof | Roseville, MI

    Job Description. Job Description. Four Seasons Kanga Roof is hiring a part-time Call Center Representative in Roseville, MI. If you're ready to join a work... more

    7 Days Ago

  • Redefine Real Estate

    Plymouth, MI

    Call Center Representative

    Redefine Real Estate | Plymouth, MI

    Job Description. Job Description. We’re looking for someone who loves talking on the phone and doesn’t mind making a lot of calls. Your main job will be to... more

    7 Days Ago

  • Veterinary United

    New Baltimore, MI

    Call Center Representative

    Veterinary United | New Baltimore, MI

    Job Description. Job Description. Are you passionate about animals and ready to start a career in Veterinary Medicine. Join Veterinary United, where our de... more

    8 Days Ago

  • American 1 Credit Union

    Jackson, MI

    Call Center Representative

    American 1 Credit Union | Jackson, MI

    Job Description. Job Description. Do you have Call Center experience. Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent mem... more

    8 Days Ago

  • Qualfon

    Highland Park, MI

    Banking Call Center Representative

    Qualfon | Highland Park, MI

    Banking Call Center Representative$20.00/hr 10:30am-7:15pmQualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial s... more

    9 Days Ago

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Cost of Living In Michigan

Cost of Living in Michigan is
-1.5% Lower
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator
Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting
See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job