As of March 01, 2025, the average annual salary for a Contact Center Metrics Analyst II in Maryland is $67,543. Salary.com reports that pay typically ranges from $57,963 to $78,093, with most professionals earning between $49,241 and $87,698.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $75,717 | $6,310 | $1,456 | $36 |
| Average | $65,488 | $5,457 | $1,259 | $31 |
| 25th Percentile | $56,193 | $4,683 | $1,081 | $27 |
An entry-level Contact Center Metrics Analyst II with under 1 year experience makes about $61,316. With less than 2 years of experience, a mid-level Contact Center Metrics Analyst II makes around $62,021. After 2-4 years, the Contact Center Metrics Analyst II pay rises to about $67,765. Those senior Contact Center Metrics Analyst II with 5-8 years of experience earn roughly $74,752, and those Contact Center Metrics Analyst II having 8 years or more experience are expected to earn about $75,217 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Metrics Analyst II | $61,316 |
| Intermediate Level Contact Center Metrics Analyst II | $62,021 |
| Senior Level Contact Center Metrics Analyst II | $67,765 |
| Specialist Level Contact Center Metrics Analyst II | $74,752 |
| Expert Level Contact Center Metrics Analyst II | $75,217 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 3% |
| Top Level | 14% |
| Experienced | 15% |
Not the salary data you are looking for? Choose the state salary you want to see.
What Am I Worth?
Not the salary data you are looking for? Choose the city salary you want to see.
Salary.com job board provides millions of Contact Center Metrics Analyst II information for you to search for. Click on search button below to see Contact Center Metrics Analyst II job openings or enter a new job title here.
Contact Center Metrics Analyst II salary varies from city to city. Compared with national average salary of Contact Center Metrics Analyst II, the highest Contact Center Metrics Analyst II salary is in San Francisco, CA, where the Contact Center Metrics Analyst II salary is 25.0% above. The lowest Contact Center Metrics Analyst II salary is in Miami, FL, where the Contact Center Metrics Analyst II salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $81,893 |
25.0%
|
| Washington, DC | $72,913 |
11.3%
|
| Miami, FL | $63,223 |
|
| Chicago, IL | $68,723 |
4.9%
|
| Boston, MA | $73,443 |
12.1%
|
| New York, NY | $76,523 |
16.8%
|
