upper level job

How much does a Customer Care Director Make?

As of September 01, 2024, the average annual pay of Customer Care Director in the Waldorf, MD is $196,600. While Salary.com is seeing that Customer Care Director salary in the US can go up to $247,991 or down to $147,884, but most earn between $171,100 and $223,500. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Director in the United States.

Last Updated on September 01, 2024

500+ Customer Care Director job openings Go >
Customer Care Director Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $223,500 $18,625 $4,298 $107
Average $196,600 $16,383 $3,781 $95
25th Percentile $171,100 $14,258 $3,290 $82

Average Salary

25% $171,100 10% $147,884 90% $247,991 75% $223,500 $196,600 50%(Median) Didn’t find job title? Click
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How much does a Customer Care Director Make?

As of September 01, 2024, the average annual pay of Customer Care Director in the Waldorf, MD is $196,600. While Salary.com is seeing that Customer Care Director salary in the US can go up to $247,991 or down to $147,884, but most earn between $171,100 and $223,500. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Director in the United States.

View Customer Care Director Salary by Hour, Week, Month, Year

Salary.com provides you with accurate and diversified Customer Care Director salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Customer Care Director hourly pay, weekly pay, monthly pay and so on.

Last Updated on September 01, 2024
Last Updated on September 01, 2024
Last Updated on September 01, 2024
Entry Level 8%
Mid Level 7%
Senior Level 5%
Top Level 4%
Experienced 2%
View as graph
Last Updated on September 01, 2024

Job Openings of Customer Care Director

Salary.com job board provides millions of Customer Care Director information for you to search for. Click on search button below to see Customer Care Director job openings or enter a new job title here.

  • Genesis HealthCare - Towson, MD

    Towson, MD

    G hot job

    Genesis HealthCare - Towson, MD

    Towson, MD

    Genesis HealthCare - Towson, MD - Towson, MD

    Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options a... more

    7 Days Ago

  • Genesis HealthCare - Towson, MD

    Towson, MD

    G

    Genesis HealthCare - Towson, MD

    Towson, MD

    Genesis HealthCare - Towson, MD - Towson, MD

    Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options a... more

    7 Days Ago

  • ZoomInfo

    Bethesda, MD

    Z

    ZoomInfo

    Bethesda, MD

    ZoomInfo - Bethesda, MD

    At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiat... more

    5 Days Ago

  • Kaiser Permanente

    Annapolis, MD

    K

    Kaiser Permanente

    Annapolis, MD

    Kaiser Permanente - Annapolis, MD

    DescriptionUpon start, candidate must reside in an authorized state, including CA, CO, OR, WA, HI, GA, MD, VA, or District of Columbia.Job Summary:The posi... more

    6 Days Ago

  • Prologis

    Columbia, MD

    P

    Prologis

    Columbia, MD

    Prologis - Columbia, MD

    Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality proper... more

    6 Days Ago

  • Genesis HealthCare - Towson, MD

    Timonium, MD

    G

    Genesis HealthCare - Towson, MD

    Timonium, MD

    Genesis HealthCare - Towson, MD - Timonium, MD

    Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options a... more

    6 Days Ago


Cost of Living In Waldorf, MD

Cost of Living in Waldorf , MD is
44.9% Higher
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Best-Paid Skills and Qualifications for Customer Care Director

What skills does a Customer Care Director need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.

3.

Continuous Improvement: A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.

Leadership 14.18%
Supply Chain 1.03%
Continuous Improvement 0.9%
Others 83.89%
View as Table
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Customer Care Director higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Insight, you can get a 6% salary raise. If you are good at Innovation, your salary will increase by 5%. If you are expert in Alignment, your salary will rise by 5%.
Skill Salary Demand
Insight
$208,396
6%
Innovation
$206,430
5%
Alignment
$206,430
5%
Project Management
$206,430
5%
Collaboration
$204,464
4%
Continuous Improvement
$202,498
3%
Last Updated on September 01, 2024

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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The average salary for a Customer Care Director is $196,600 per year in Waldorf, MD, updated at September 01, 2024.
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