Kaiser Permanente
Annapolis, MD
Customer Care Executive Salary in Columbia, Maryland
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Customer Care Executive Salary in Columbia, MD
Customer Care Executive Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $280,890 | $23,408 | $5,402 | $135 |
| Average | $245,190 | $20,433 | $4,715 | $118 |
| 25th Percentile | $213,290 | $17,774 | $4,102 | $103 |
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How much does a Customer Care Executive Make?
As of September 01, 2024, the average annual pay of Customer Care Executive in the Columbia, MD is $245,190. While Salary.com is seeing that Customer Care Executive salary in the US can go up to $313,393 or down to $184,247, but most earn between $213,290 and $280,890. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Executive in the United States.- View Average Salary for United States
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View Customer Care Executive Salary by Experience Levels
An entry-level Customer Care Executive with under 1 year experience makes about $225,125. With less than 2 years of experience, a mid-level Customer Care Executive makes around $227,973. After 2-4 years, the Customer Care Executive pay rises to about $231,771. Those senior Customer Care Executive with 5-8 years of experience earn roughly $237,467, and those Customer Care Executive having 8 years or more experience are expected to earn about $244,588 on average.
$225,125
0 yr
$227,973
< 2 yrs
$231,771
2-4 yrs
$237,467
5-8 yrs
$244,588
> 8 yrs
Last Updated on September 01, 2024
| Entry Level | 8% |
| Mid Level | 7% |
| Senior Level | 5% |
| Top Level | 3% |
| Experienced | 0% |
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Last Updated on September 01, 2024
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Job Openings of Customer Care Executive
Salary.com job board provides millions of Customer Care Executive information for you to search for. Click on search button below to see Customer Care Executive job openings or enter a new job title here.
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Kaiser Permanente
Annapolis, MD
K
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Kaiser Permanente - Annapolis, MDDescriptionUpon start, candidate must reside in an authorized state, including CA, CO, OR, WA, HI, GA, MD, VA, or District of Columbia.Job Summary:The posi... more
6 Days Ago
Cost of Living In Columbia, MD
Cost of Living in Columbia , MD is
11.7% Higher
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Best-Paid Skills and Qualifications for Customer Care Executive
What skills does a Customer Care Executive need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Microsoft Excel: Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation or computation capabilities, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
3.
KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.
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What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Customer Care Executive higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Project Management, you can get a 12% salary raise. If you are good at Insight, your salary will increase by 11%. If you are expert in Collaboration, your salary will rise by 10%.
| Skill | Salary | Demand |
|---|---|---|
|
Project Management
|
$274,613 |
12%
|
|
Insight
|
$272,161 |
11%
|
|
Collaboration
|
$269,709 |
10%
|
|
Leadership
|
$267,257 |
9%
|
|
Initiative
|
$264,805 |
8%
|
|
Innovation
|
$257,450 |
5%
|
About Our Data
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources.
We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right.
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The average salary for a Customer Care Executive is $245,190 per year in Columbia, MD, updated at September 01, 2024.
