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As of August 01, 2026, the average salary for a Customer Care Supervisor in Michigan is $74,500 per year, which breaks down to an hourly rate of $36.
However, a Customer Care Supervisor's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Care Supervisor Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $83,500 | $6,958 | $1,606 | $40 |
| Average | $74,500 | $6,208 | $1,433 | $36 |
| 25th Percentile | $67,100 | $5,592 | $1,290 | $32 |
DACUT - Flint, MI
Homestead Home Health Care Services - Northville, MI
Catholic Charities Washtenaw County - Ann Arbor, MI
Community Mental Health Partnership of Southeast Michigan - Detroit, MI
A Customer Care Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Care Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Client Care Specialist IV | 7+ years | $101,489 |
| Customer Care Team Leader | 7+ years | $62,375 |
| Customer Care Supervisor | 7+ years | $74,412 |
| Customer Care Manager | 7+ years | $98,175 |
| Customer Care Senior Manager | 7+ years | $134,687 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Supervisors. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Customer Care Supervisor salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $83,398. While startup companies pay approximate $70,553.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $70,553 |
| Growth Stage | 51~500 | $74,618 |
| Established | 501~5000 | $80,536 |
| Enterprise | 5000+ | $83,398 |
For Customer Care Supervisor roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Business Services and Aerospace & Defense sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Care Supervisor positions in Financial Services or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Care Supervisor as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Business Services | $104,300 | $50.0 | 40% |
| Aerospace & Defense | $93,125 | $45.0 | 25% |
| Biotechnology | $85,675 | $41.0 | 15% |
| Chemicals | $81,950 | $39.0 | 10% |
| Construction | $78,225 | $38.0 | 5% |
Understanding how a Customer Care Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $83,500 | $6,958 | $1,606 | $40 |
| Average | $74,500 | $6,208 | $1,433 | $36 |
| 25th Percentile | $67,100 | $5,592 | $1,290 | $32 |
For a Customer Care Supervisor, the most direct path to higher earnings is advancing to the Customer Care Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $98,200 - a projected growth of 32% over your current level.
Ready to take the next step in your career? Browse thousands of current Customer Care Supervisor job openings on our job board. Use the search bar below to find your perfect match.
McLaren Medical Group
Petoskey, MI
McLaren Medical Group | Petoskey, MI
Supervisor. McLaren Health Management Grp. Position Summaries: Hospice. Is responsible to oversee the daily operations, programs and services of the nursin... more
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ProMedica
Monroe, MI
ProMedica | Monroe, MI
Patient Care Supervisor. Location: Monroe Regional Hospital. Department: Emergency Center. Weekly Hours: 40. Status: Full time. Shift: Nights (United State... more
8 Days Ago
Rockwell Medical
Wixom, MI
Rockwell Medical | Wixom, MI
Position SummaryThe Customer Care Representative plays a key role in ensuring exceptional customer experiences.This position is responsible for processing ... more
7 Days Ago
UWM Holdings - United Shore
Pontiac, MI
UWM Holdings - United Shore | Pontiac, MI
Customer Care Servicing Specialists Business Unit United Wholesale Mortgage Location US-MI-Pontiac Working as a liaison between United Wholesale Mortgage (... more
7 Days Ago
Amerisure Mutual Insurance Company
Farmington, MI
Amerisure Mutual Insurance Company | Farmington, MI
Claims Customer Care RepresentativeAmerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance... more
7 Days Ago
NTT DATA
Detroit, MI
NTT DATA | Detroit, MI
Req ID: 353014NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,... more
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