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Customer Care Supervisor Salary in District of Columbia

How much does a Customer Care Supervisor make in District of Columbia?

As of August 01, 2026, the average salary for a Customer Care Supervisor in District of Columbia is $83,700 per year, which breaks down to an hourly rate of $40.

However, a Customer Care Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $102,996
  • Majority Range (25th-75th percentile): $75,400 to $93,800
  • Entry-Level (10th percentile): $67,843
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View as table View as graph 25% $75,400 10% $67,843 90% $102,996 75% $93,800 $83,700 50%(Median) Didn’t find job title? Click

Customer Care Supervisor Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $93,800 $7,817 $1,804 $45
Average $83,700 $6,975 $1,610 $40
25th Percentile $75,400 $6,283 $1,450 $36
Check out Customer Care Supervisor Job Openings in District of Columbia
CUSTOMER CARE ASSOCIATE

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Key Factors That Influence Customer Care Supervisor Salaries

A Customer Care Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Care Supervisor Salaries?

Experience is a primary driver of a Customer Care Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Client Care Specialist IV (7+ years): $114,102
  • Customer Care Team Leader (7+ years): $70,128
  • Customer Care Supervisor (7+ years): $83,661
  • Customer Care Manager (7+ years): $110,377
  • Customer Care Senior Manager (7+ years): $151,427
Job Role Years of Experience Average Salary
Client Care Specialist IV7+ years$114,102
Customer Care Team Leader7+ years$70,128
Customer Care Supervisor7+ years$83,661
Customer Care Manager7+ years$110,377
Customer Care Senior Manager7+ years$151,427
$114,102 Client Ca...
$70,128 Customer ...
$83,661 Customer ...
$110,377 Customer ...
$151,427 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Care Supervisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Parcel Return Service: $83,300
  • Washington: $83,300
  • Naval Anacost Annex: $83,300

Customer Care Supervisor Salary by Company Size: Startups vs. Enterprise

Customer Care Supervisor salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $93,697. While startup companies pay approximate $79,266.

Customer Care Supervisor Salary by Company Size

Company Size Employees Average Salary
Startup1~50$79,266
Growth Stage51~500$83,833
Established501~5000$90,481
Enterprise5000+$93,697

Customer Care Supervisor Salary by Industry: Top Paying Sectors

For Customer Care Supervisor roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Business Services and Aerospace & Defense sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Care Supervisor positions in Financial Services or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Care Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Customer Care Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Business Services$117,180$56.040%
Aerospace & Defense$104,625$50.025%
Biotechnology$96,255$46.015%
Chemicals$92,070$44.010%
Construction$87,885$42.05%

Customer Care Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Care Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Customer Care Supervisor Salary Growth & Career Path

For a Customer Care Supervisor, the most direct path to higher earnings is advancing to the Customer Care Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $110,400 - a projected growth of 32% over your current level.

Find Your Next Customer Care Supervisor Job

Ready to take the next step in your career? Browse thousands of current Customer Care Supervisor job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Wellington Regional Medical Center

    Washington, DC

    Wellington Regional Medical Center | Washington, DC

    Clinical Supervisor, RN. The Clinical Supervisor, RN in the Intermediate/Progressive Care Unit, plays a vital role in managing daily unit operations while ... more

    10 Days Ago

  • Confidential

    Washington D.C., DC

    Confidential | Washington D.C., DC

    Vice President, Customer Care & Support. About the Company. Online registry for baby items. Industry. Retail. Type. Privately Held, VC-backed. Founded. 201... more

    1 Month Ago

  • Medstar Health

    Washington, DC

    Medstar Health | Washington, DC

    Acute Occupational Therapy Supervisor. MedStar Health is looking for an Acute Occupational Therapy Supervisor to join our team at MedStar Washington Hospit... more

    10 Days Ago

  • Confidential

    Washington, D.C., DC

    Confidential | Washington, D.C., DC

    Vice President, Customer Care & Support. About the Company. Online registry for baby items. Industry. Retail. Type. Privately Held, VC-backed. Founded. 201... more

    7 Days Ago

  • Better Morning, Inc.

    Washington, DC

    Better Morning, Inc. | Washington, DC

    Job Description. Job Description. Job Description. We are seeking an experienced and compassionate Care Coordinator Supervisor for High-Fidelity Wraparound... more

    10 Days Ago

  • Whole Foods

    Washington, DC

    Whole Foods | Washington, DC

    Whole Foods Market Job Opportunity. At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Ser... more

    9 Days Ago

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