Customer Service/Retention Manager Salary in Grand Forks, North Dakota

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Customer Service/Retention Manager Salary in Grand Forks, ND

What is the salary range of Customer Service/Retention Manager?

As of December 01, 2024, the average annual pay of Customer Service/Retention Manager in Grand Forks, ND is $87,113. While Salary.com is seeing that Customer Service/Retention Manager salary in Grand Forks, ND can go up to $112,522 or down to $69,269, but most earn between $77,773 and $100,413. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Manager in the United States.

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Customer Service/Retention Manager Salaries by Percentile
Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $100,413 $8,368 $1,931 $48
Average $87,113 $7,259 $1,675 $42
25th Percentile $77,773 $6,481 $1,496 $37
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Average Salary

25% $77,773 10% $69,269 90% $112,522 75% $100,413 $87,113 50%(Median) Didn’t find job title? Click
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View Customer Service/Retention Manager Salary by Hour, Week, Month, Year

Salary.com provides you with accurate and diversified Customer Service/Retention Manager salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Customer Service/Retention Manager hourly pay, weekly pay, monthly pay and so on.

Last Updated on December 01, 2024
$77,773
Average
$87,113/year
$100,413
$6,481
Average
$7,259/month
$8,368
$1,496
Average
$1,675/week
$1,931
$37
Average
$42/hour
$48
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $100,413 $8,368 $1,931 $48
Average $87,113 $7,259 $1,675 $42
25th Percentile $77,773 $6,481 $1,496 $37
Last Updated on December 01, 2024

View Customer Service/Retention Manager Salary by Experience Levels

An entry-level Customer Service/Retention Manager with under 1 year experience makes about $83,202. With less than 2 years of experience, a mid-level Customer Service/Retention Manager makes around $83,618. After 2-4 years, the Customer Service/Retention Manager pay rises to about $85,006. Those senior Customer Service/Retention Manager with 5-8 years of experience earn roughly $86,671, and those Customer Service/Retention Manager having 8 years or more experience are expected to earn about $90,027 on average.

Levels Salary
Entry Level Customer Service/Retention Manager $83,202
Intermediate Level Customer Service/Retention Manager $83,618
Senior Level Customer Service/Retention Manager $85,006
Specialist Level Customer Service/Retention Manager $86,671
Expert Level Customer Service/Retention Manager $90,027
$83,202 0 yr
$83,618 < 2 yrs
$85,006 2-4 yrs
$86,671 5-8 yrs
$90,027 > 8 yrs
Last Updated on December 01, 2024
Entry Level 4%
Mid Level 4%
Senior Level 2%
Top Level 1%
Experienced 3%
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Last Updated on December 01, 2024

Highest Paying Cities in North Dakota for Customer Service/Retention Manager

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Salaries of Jobs Related to Customer Service/Retention Manager

Job Openings of Customer Service/Retention Manager

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Cost of Living In Grand Forks, ND

Cost of Living in Grand Forks , ND is
6.3% Higher
than the National Average
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Best-Paid Skills and Qualifications for Customer Service/Retention Manager

What skills does a Customer Service/Retention Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

2.

Inside Sales: Selling products or services remotely via phone, email, and other digital channels.

3.

Account Management: An Account Manager has the role of managing sales and relationships with particular customers. An Account Manager maintains existing relationships with clients so that the business they work for is continously successful.

See More Skills
Products and Services 6.73%
Inside Sales 3.34%
Account Management 1.42%
Others 88.51%
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What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Customer Service/Retention Manager higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Cash Management, you can get a 27% salary raise. If you are good at Authenticity, your salary will increase by 17%. If you are expert in Team Operations, your salary will rise by 11%.
Skill Salary Demand
Cash Management
 $110,634
27%
Authenticity
 $101,922
17%
Team Operations
 $96,695
11%
Collaboration
 $94,953
9%
CRM
 $93,211
7%
Consulting
 $92,340
6%
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Last Updated on December 01, 2024

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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The average salary for a Customer Service/Retention Manager is $87,113 per year in Grand Forks, ND, updated at December 01, 2024.
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