As of March 01, 2025, the average annual salary for a Health Plan Member Services Director in Las Vegas, NV is $141,200. According to Salary.com, salaries can range from a low of $110,442 to a high of $180,364, with most professionals earning between $125,100 and $161,700.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $161,700 | $13,475 | $3,110 | $78 |
| Average | $141,200 | $11,767 | $2,715 | $68 |
| 25th Percentile | $125,100 | $10,425 | $2,406 | $60 |
An entry-level Health Plan Member Services Director with under 1 year experience makes about $129,918. With less than 2 years of experience, a mid-level Health Plan Member Services Director makes around $131,347. After 2-4 years, the Health Plan Member Services Director pay rises to about $133,252. Those senior Health Plan Member Services Director with 5-8 years of experience earn roughly $135,634, and those Health Plan Member Services Director having 8 years or more experience are expected to earn about $138,016 on average.
| Levels | Salary |
|---|---|
| Entry Level Health Plan Member Services Director | $129,918 |
| Intermediate Level Health Plan Member Services Director | $131,347 |
| Senior Level Health Plan Member Services Director | $133,252 |
| Specialist Level Health Plan Member Services Director | $135,634 |
| Expert Level Health Plan Member Services Director | $138,016 |
| Entry Level | 8% |
| Mid Level | 7% |
| Senior Level | 6% |
| Top Level | 4% |
| Experienced | 2% |
Not the salary data you are looking for? Choose the city salary you want to see.
Salary.com job board provides millions of Health Plan Member Services Director information for you to search for. Click on search button below to see Health Plan Member Services Director job openings or enter a new job title here.
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
Bank Secrecy Act: The Currency and Foreign Transactions Reporting Act of 1970—which legislative framework is commonly referred to as the "Bank Secrecy Act" (BSA)—requires U.S. financial institutions to assist U.S. government agencies to detect and prevent money laundering.
| Skill | Salary | Demand |
|---|---|---|
|
Hard Working
|
$173,676 |
23%
|
|
Massage Therapy
|
$165,204 |
17%
|
|
Process Management
|
$163,792 |
16%
|
|
Listening
|
$162,380 |
15%
|
|
Bank Secrecy Act
|
$153,908 |
9%
|
|
Verbal Communication
|
$153,908 |
9%
|
