As of March 01, 2025, the average annual salary for a Health Plan Member Services Support Team Leader in Savannah, GA is $63,000. According to Salary.com, salaries can range from a low of $51,919 to a high of $77,328, with most professionals earning between $57,200 and $70,500.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $70,500 | $5,875 | $1,356 | $34 |
| Average | $63,000 | $5,250 | $1,212 | $30 |
| 25th Percentile | $57,200 | $4,767 | $1,100 | $28 |
An entry-level Health Plan Member Services Support Team Leader with under 1 year experience makes about $60,143. With less than 2 years of experience, a mid-level Health Plan Member Services Support Team Leader makes around $60,398. After 2-4 years, the Health Plan Member Services Support Team Leader pay rises to about $60,994. Those senior Health Plan Member Services Support Team Leader with 5-8 years of experience earn roughly $62,271, and those Health Plan Member Services Support Team Leader having 8 years or more experience are expected to earn about $64,476 on average.
| Levels | Salary |
|---|---|
| Entry Level Health Plan Member Services Support Team Leader | $60,143 |
| Intermediate Level Health Plan Member Services Support Team Leader | $60,398 |
| Senior Level Health Plan Member Services Support Team Leader | $60,994 |
| Specialist Level Health Plan Member Services Support Team Leader | $62,271 |
| Expert Level Health Plan Member Services Support Team Leader | $64,476 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 3% |
| Top Level | 1% |
| Experienced | 2% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Professional Development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
Service Quality: Service quality is a measure of how an organization delivers its services compared to the expectations of its customers.
| Skill | Salary | Demand |
|---|---|---|
|
Business Development
|
$81,270 |
29%
|
|
Mortgage Loans
|
$80,640 |
28%
|
|
Internal Control
|
$80,010 |
27%
|
|
Organizing
|
$79,380 |
26%
|
|
Decision Support
|
$79,380 |
26%
|
|
Collaboration
|
$78,120 |
24%
|
