How much does an Inbound Call Center Manager make?

As of January 01, 2025, the average annual salary for an Inbound Call Center Manager in Indianapolis, IN is $93,000. Salary.com reports that pay typically ranges from $80,300 to $108,500, with most professionals earning between $68,737 and $122,612.

Inbound Call Center Manager Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $108,500 $9,042 $2,087 $52
Average $93,000 $7,750 $1,788 $45
25th Percentile $80,300 $6,692 $1,544 $39

Average Salary

25% $80,300 10% $68,737 90% $122,612 75% $108,500 $93,000 50%(Median) Didn’t find job title? Click
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Last Updated on January 01, 2025
Last Updated on January 01, 2025
Levels Salary
Entry Level Inbound Call Center Manager $87,557
Intermediate Level Inbound Call Center Manager $88,119
Senior Level Inbound Call Center Manager $89,430
Specialist Level Inbound Call Center Manager $90,929
Expert Level Inbound Call Center Manager $93,847
$87,557 0 yr
$88,119 < 2 yrs
$89,430 2-4 yrs
$90,929 5-8 yrs
$93,847 > 8 yrs
Last Updated on January 01, 2025
Entry Level 6%
Mid Level 5%
Senior Level 4%
Top Level 2%
Experienced 1%
View as graph
Last Updated on January 01, 2025

Job Openings of Inbound Call Center Manager

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Cost of Living In Indianapolis, IN

Cost of Living in Indianapolis , IN is
-1.1% Lower
than the National Average
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Best-Paid Skills and Qualifications for Inbound Call Center Manager

What skills does an Inbound Call Center Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Fiscal Management: Fiscal management is the process of keeping an organization running efficiently within its allotted budget.

3.

Purchasing: Purchasing refers to a business or organization attempting to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly between organizations. Typically the word “purchasing” is not used interchangeably with the word “procurement”, since procurement typically includes expediting, supplier quality, and transportation and logistics (T&L) in addition to purchasing.

Leadership 7.69%
Fiscal Management 3.3%
Purchasing 1.1%
Others 87.91%
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What skills can make your compensation higher?
Mastering certain skills can make the compensation of an Inbound Call Center Manager higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Succession Planning, you can get a 19% salary raise. If you are good at Process Management, your salary will increase by 16%. If you are expert in Fiscal Management, your salary will rise by 14%.
Skill Salary Demand
Succession Planning
$110,670
19%
Process Management
$107,880
16%
Fiscal Management
$106,020
14%
Kaizen
$103,230
11%
Procurement
$103,230
11%
Team Operations
$102,300
10%
Last Updated on January 01, 2025

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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The average salary for an Inbound Call Center Manager is $93,000 per year in Indianapolis, IN, updated at January 01, 2025.
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