Indiana University
Indianapolis, IN
Senior Director of Contact Center Operations Salary in Whitestown, IN
How much does a Senior Director of Contact Center Operations Make?
As of August 27, 2024, the average annual pay of Senior Director of Contact Center Operations in the Whitestown, IN is $234,300. While Salary.com is seeing that Senior Director of Contact Center Operations salary in the US can go up to $315,494 or down to $153,870, but most earn between $192,200 and $276,800. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Senior Director of Contact Center Operations in the United States.Senior Director of Contact Center Operations Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $276,800 | $23,067 | $5,323 | $133 |
| Average | $234,300 | $19,525 | $4,506 | $113 |
| 25th Percentile | $192,200 | $16,017 | $3,696 | $92 |
Change Search Criteria
How much does a Senior Director of Contact Center Operations Make?
As of August 27, 2024, the average annual pay of Senior Director of Contact Center Operations in the Whitestown, IN is $234,300. While Salary.com is seeing that Senior Director of Contact Center Operations salary in the US can go up to $315,494 or down to $153,870, but most earn between $192,200 and $276,800. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Senior Director of Contact Center Operations in the United States.- View Average Salary for United States
-
Select State
-
Select City in IN
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in Whitestown, Indiana
View Senior Director of Contact Center Operations Salary by Experience Levels
An entry-level Senior Director of Contact Center Operations with under 1 year experience makes about $208,009. With less than 2 years of experience, a mid-level Senior Director of Contact Center Operations makes around $211,779. After 2-4 years, the Senior Director of Contact Center Operations pay rises to about $216,805. Those senior Senior Director of Contact Center Operations with 5-8 years of experience earn roughly $224,345, and those Senior Director of Contact Center Operations having 8 years or more experience are expected to earn about $233,770 on average.
$208,009
0 yr
$211,779
< 2 yrs
$216,805
2-4 yrs
$224,345
5-8 yrs
$233,770
> 8 yrs
Last Updated on August 27, 2024
| Entry Level | 11% |
| Mid Level | 10% |
| Senior Level | 7% |
| Top Level | 4% |
| Experienced | 0% |
View as graph
Last Updated on August 27, 2024
Highest Paying Cities in Indiana for Senior Director of Contact Center Operations
Not the salary data you are looking for? Choose the city salary you want to see.
Job Openings of Senior Director of Contact Center Operations
Salary.com job board provides millions of Senior Director of Contact Center Operations information for you to search for. Click on search button below to see Senior Director of Contact Center Operations job openings or enter a new job title here.
-
Indiana University
Indianapolis, IN
I
hot job
Director of Research Operations (Facility Operations Leader), Herman B. Wells Center for Pediatric R
Indiana University - Indianapolis, INDepartment. PED-WELLS CTR FOR PED RES (IN-WCPR-IUINA). Department Information. The Herman B Wells Center for Pediatric Research conducts basic science and ... more
2 Days Ago
Cost of Living In Whitestown, IN
Cost of Living in Whitestown , IN is
-1.4% Lower
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Best-Paid Skills and Qualifications for Senior Director of Contact Center Operations
What skills does a Senior Director of Contact Center Operations need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
2.
Workforce Management: Workforce management (WFM) is an integrated set of processes that a company uses to optimize the productivity of its employees. WFM involves effectively
3.
Continuous Improvement: A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
View as Table
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Senior Director of Contact Center Operations higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Collaboration, you can get a 7% salary raise. If you are good at Innovation, your salary will increase by 7%. If you are expert in Customer Service, your salary will rise by 5%.
| Skill | Salary | Demand |
|---|---|---|
|
Collaboration
|
$250,701 |
7%
|
|
Innovation
|
$250,701 |
7%
|
|
Customer Service
|
$246,015 |
5%
|
|
Decision Making
|
$246,015 |
5%
|
|
CRM
|
$243,672 |
4%
|
|
Leadership
|
$243,672 |
4%
|
About Our Data
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources.
We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
Is this useful?
The average salary for a Senior Director of Contact Center Operations is $234,300 per year in Whitestown, IN, updated at August 27, 2024.
