How much does a Contact Center Representative I - Outbound make in Carthage, NY? The average Contact Center Representative I - Outbound salary in Carthage, NY is $37,671 as of September 01, 2024, but the range typically falls between $32,030 and $42,827. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Contact Center Representative I - Outbound need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Customer Contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
3.
Data Entry: Transcribing information into an electronic medium such as a computer or other electronic device.
Mastering certain skills can make the compensation of a Contact Center Representative I - Outbound higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master CRM, you can get a 5% salary raise.
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
All times are listed as US Eastern time (Boston/New York)
9:00 AM-9:30 AM
9:30 AM-10:00 AM
10:00 AM-10:30 AM
10:30 AM-11:00 AM
11:00 AM-11:30 AM
11:30 AM-12:00 PM
12:00 PM-12:30 PM
12:30 PM-1:00 PM
1:00 PM-1:30 PM
1:30 PM-2:00 PM
2:00 PM-2:30 PM
2:30 PM-3:00 PM
3:00 PM-3:30 PM
3:30 PM-4:00 PM
4:00 PM-4:30 PM
4:30 PM-5:00 PM
5:00 PM-5:30 PM
5:30 PM-6:00 PM
6:00 PM-6:30 PM
6:30 PM-7:00 PM
7:00 PM-7:30 PM
7:30 PM-8:00 PM
Job Description for Contact Center Representative I - Outbound
Contact Center Representative I - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative I - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative I - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)...
View full job description
Salary.com job board provides millions of Contact Center Representative I - Outbound information for you to search for. Click on search button below to see Contact Center Representative I - Outbound job openings or enter a new job title here.
Job Openings for Contact Center Representative I - Outbound
in Carthage, NY
Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible. NYC Health + Hospitals is the largest public health care system in the...
About Us. At Suffolk Credit Union, we're more than a place to manage your money - we're a team committed to empowering our members and building a stronger ...
Join our. Member Services Team. as a. Lead Member Services Representative in our Contact Center. and start enjoying all of the benefits of loving where you...
Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible. NYC Health + Hospitals is the largest public health care system in the...
Performs a wide variety of duties in support of the retail function order to meet the financial services needs of both internal and external clients in all...
- 4 Days Ago
Career Path for Contact Center Representative I - Outbound
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative I - Outbound, the upper level is Contact Center Representative II - Outbound and then progresses to Outbound Contact Center Supervisor.
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
CEL-SCI CORP
Company Description
Fiscal Year Ended in 2023
What does a Contact Center Representative I - Outbound do?
Be the first to add Contact Center Representative I - Outbound responsibilities.
Contact Center Representative I - Outbound Pay Difference by Location
Contact Center Representative I - Outbound salary varies from city to city.
Compared with national average salary of Contact Center Representative I - Outbound, the highest Contact Center Representative I - Outbound salary is in San Francisco, CA, where the Contact Center Representative I - Outbound salary is 25.0% above.
The lowest Contact Center Representative I - Outbound salary is in Miami, FL, where the Contact Center Representative I - Outbound salary is 3.5% lower than national average salary.
Carthage is a village located in the town of Wilna in Jefferson County, New York, United States. The population was 3,747 at the 2010 census. The village is named after the historic city of Carthage in Tunisia.
The village of Carthage is along the southern border of the town of Wilna and is east of Watertown.
Carthage is located in eastern Jefferson County at 43°58′52″N 75°36′25″W / 43.98111°N 75.60694°W / 43.98111; -75.60694 (43.981118, -75.606849). Its southwestern border is the Black River, which is in part the border with the town of Champion and the village of West Carthage in Jefferso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Similar Jobs to Contact Center Representative I - Outbound
Browse Related Job Categories With Contact Center Representative I - Outbound
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Contact Center Representative I - Outbound salary varies from category to category.
Click below to see Contact Center Representative I - Outbound salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Contact Center Representative I - Outbound, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
32030
42827
37671
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
36216
48493
40601
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Outbound in Carthage, NY. The base salary for Contact Center Representative I - Outbound ranges from $32,030 to $42,827 with the average base salary of $37,671. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,216 to $48,493 with the average total cash compensation of $40,601.
About Carthage, New York Carthage is a village located in the town of Wilna in Jefferson County, New York, United States. The population was 3,747 at the 2010 census. The vill....More