What are the main factors that influence a Contact Center Representative II - Outbound's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Contact Center Representative II - Outbound's salary?

A Contact Center Representative II - Outbound's salary grows with experience: a Contact Center Representative I - Outbound (0-1 years)earns $35,960, a Contact Center Representative II - Outbound (1-3 years)earns $40,885, a Contact Center Representative III - Outbound (3-5 years)earns $49,761, a Contact Center Representative IV - Outbound (5-7 years)earns $60,183, an Outbound Contact Center Supervisor (7+ years)earns $60,066,

What are the highest paying states for a Contact Center Representative II - Outbound?

Contact Center Representative II - Outbound salary varies significantly by state. The top 3 highest paying states for Contact Center Representative II - Outbound roles are District of Columbia $47,635, California $47,454, Massachusetts $46,822. These tech hubs typically pay 10-15% above the national average.

How much do different types of Contact Center Representative II - Outbound roles make?

Salaries for Contact Center Representative II - Outbound level roles vary by specialization: Outbound Contact Center Manager: $99,671; Outbound Contact Center Senior Supervisor: $78,685; Contact Center Representative IV - Outbound: $63,331; Outbound Contact Center Supervisor: $63,207; Contact Center Representative III - Outbound: $52,363.

Contact Center Representative II - Outbound Salary in North Carolina (March 01, 2026)

Contact Center Representative II - Outbound Salary in North Carolina

How much does a Contact Center Representative II - Outbound make in North Carolina?

As of March 01, 2026, the average salary for a Contact Center Representative II - Outbound in North Carolina is $40,885 per year, which breaks down to an hourly rate of $20.

However, a Contact Center Representative II - Outbound's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $47,406
Majority Range (25th-75th percentile): $36,549 to $44,298
Entry-Level (10th percentile): $32,601

Job Role	Years of Experience	Average Salary
Contact Center Representative I - Outbound	0-1 years	$35,960
Contact Center Representative II - Outbound	1-3 years	$40,885
Contact Center Representative III - Outbound	3-5 years	$49,761
Contact Center Representative IV - Outbound	5-7 years	$60,183
Outbound Contact Center Supervisor	7+ years	$60,066

Job Role

Years of Experience

Average Salary

Contact Center Representative I - Outbound

0-1 years

$35,960

Contact Center Representative II - Outbound

1-3 years

$40,885

Contact Center Representative III - Outbound

3-5 years

$49,761

Contact Center Representative IV - Outbound

5-7 years

$60,183

Outbound Contact Center Supervisor

7+ years

$60,066

Contact Center Representative II - Outbound Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Representative II - Outbound's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on March 01, 2026

$36,549

Average $40,885/year

$44,298

$3,046

Average $3,407/month

$3,692

$703

Average $786/week

$852

$18

Average $20/hour

$21

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$44,298	$3,692	$852	$21
Average	$40,885	$3,407	$786	$20
25th Percentile	$36,549	$3,046	$703	$18

Contact Center Representative II - Outbound Salary Growth & Career Path

For a Contact Center Representative II - Outbound, the most direct path to higher earnings is advancing to the Contact Center Representative III - Outbound role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $49,761 - a projected growth of 22% over your current level.

Find Your Next Contact Center Representative II - Outbound Job

Ready to take the next step in your career? Browse thousands of current Contact Center Representative II - Outbound job openings on our job board. Use the search bar below to find your perfect match.

Cost of Living In North Carolina

Cost of Living in North Carolina is

-5.0% Lower

than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator

Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting

See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Contact Center Representative II - Outbound Salary in North Carolina

How much does a Contact Center Representative II - Outbound make in North Carolina?

Key Factors That Influence Contact Center Representative II - Outbound Salaries

How Experience Level Affects Contact Center Representative II - Outbound Salaries?

How Do Contact Center Representative II - Outbound Salaries Vary from State to State?

Top Paying Cities for Contact Center Representative II - Outbounds