As of April 01, 2025, the average annual salary for a Customer Insights Director in Franklin, TN is $178,318. According to Salary.com, salaries can range from a low of $145,686 to a high of $211,556, with most professionals earning between $161,237 and $195,716.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $195,716 | $16,310 | $3,764 | $94 |
| Average | $178,318 | $14,860 | $3,429 | $86 |
| 25th Percentile | $161,237 | $13,436 | $3,101 | $78 |
An entry-level Customer Insights Director with under 1 year experience makes about $171,945. With less than 2 years of experience, a mid-level Customer Insights Director makes around $172,709. After 2-4 years, the Customer Insights Director pay rises to about $174,494. Those senior Customer Insights Director with 5-8 years of experience earn roughly $176,534, and those Customer Insights Director having 8 years or more experience are expected to earn about $178,838 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Insights Director | $171,945 |
| Intermediate Level Customer Insights Director | $172,709 |
| Senior Level Customer Insights Director | $174,494 |
| Specialist Level Customer Insights Director | $176,534 |
| Expert Level Customer Insights Director | $178,838 |
| Entry Level | 9% |
| Mid Level | 8% |
| Senior Level | 7% |
| Top Level | 6% |
| Experienced | 5% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Collaboration: Works cooperatively and shares ideas with coworkers and managers to achieve common goals and objectives.
EHR: An electronic health record is the systematized collection of patient and population electronically stored health information in a digital format. These records can be shared across different health care settings
Programming: Executing logic to facilitate computing operations and functionality in one or more languages.
| Skill | Salary | Demand |
|---|---|---|
|
Technical Documentation
|
$213,982 |
20%
|
|
Quality Assurance
|
$187,234 |
5%
|
|
Change Management
|
$181,885 |
2%
|
|
Collaboration
|
$181,885 |
2%
|
|
Tableau
|
$180,101 |
1%
|
|
SQL
|
$178,318 |
0%
|
