As of April 01, 2025, the average annual salary for a Customer Insights Director in Reston, VA is $208,327. According to Salary.com, salaries can range from a low of $170,203 to a high of $247,158, with most professionals earning between $188,371 and $228,653.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $228,653 | $19,054 | $4,397 | $110 |
| Average | $208,327 | $17,361 | $4,006 | $100 |
| 25th Percentile | $188,371 | $15,698 | $3,623 | $91 |
An entry-level Customer Insights Director with under 1 year experience makes about $200,881. With less than 2 years of experience, a mid-level Customer Insights Director makes around $201,774. After 2-4 years, the Customer Insights Director pay rises to about $203,859. Those senior Customer Insights Director with 5-8 years of experience earn roughly $206,242, and those Customer Insights Director having 8 years or more experience are expected to earn about $208,934 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Insights Director | $200,881 |
| Intermediate Level Customer Insights Director | $201,774 |
| Senior Level Customer Insights Director | $203,859 |
| Specialist Level Customer Insights Director | $206,242 |
| Expert Level Customer Insights Director | $208,934 |
| Entry Level | 7% |
| Mid Level | 7% |
| Senior Level | 8% |
| Top Level | 9% |
| Experienced | 11% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Collaboration: Works cooperatively and shares ideas with coworkers and managers to achieve common goals and objectives.
EHR: An electronic health record is the systematized collection of patient and population electronically stored health information in a digital format. These records can be shared across different health care settings
Programming: Executing logic to facilitate computing operations and functionality in one or more languages.
| Skill | Salary | Demand |
|---|---|---|
|
Technical Documentation
|
$249,992 |
20%
|
|
Quality Assurance
|
$218,743 |
5%
|
|
Change Management
|
$212,493 |
2%
|
|
Collaboration
|
$212,493 |
2%
|
|
Tableau
|
$210,410 |
1%
|
|
SQL
|
$208,327 |
0%
|
