As of April 01, 2025, the average annual salary for a Customer Insights Director in Troy, MI is $187,818. According to Salary.com, salaries can range from a low of $153,448 to a high of $222,827, with most professionals earning between $169,827 and $206,143.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $206,888 | $17,241 | $3,979 | $99 |
| Average | $188,497 | $15,708 | $3,625 | $91 |
| 25th Percentile | $170,441 | $14,203 | $3,278 | $82 |
An entry-level Customer Insights Director with under 1 year experience makes about $181,105. With less than 2 years of experience, a mid-level Customer Insights Director makes around $181,911. After 2-4 years, the Customer Insights Director pay rises to about $183,791. Those senior Customer Insights Director with 5-8 years of experience earn roughly $185,939, and those Customer Insights Director having 8 years or more experience are expected to earn about $188,365 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Insights Director | $181,105 |
| Intermediate Level Customer Insights Director | $181,911 |
| Senior Level Customer Insights Director | $183,791 |
| Specialist Level Customer Insights Director | $185,939 |
| Expert Level Customer Insights Director | $188,365 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 2% |
| Top Level | 1% |
| Experienced | 0% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Collaboration: Works cooperatively and shares ideas with coworkers and managers to achieve common goals and objectives.
EHR: An electronic health record is the systematized collection of patient and population electronically stored health information in a digital format. These records can be shared across different health care settings
Programming: Executing logic to facilitate computing operations and functionality in one or more languages.
| Skill | Salary | Demand |
|---|---|---|
|
Technical Documentation
|
$225,382 |
20%
|
|
Quality Assurance
|
$197,209 |
5%
|
|
Change Management
|
$191,575 |
2%
|
|
Collaboration
|
$191,575 |
2%
|
|
Tableau
|
$189,697 |
1%
|
|
SQL
|
$187,818 |
0%
|
