As of April 01, 2025, the average annual salary for a Customer Insights Director in Wheeling, WV is $182,390. According to Salary.com, salaries can range from a low of $149,012 to a high of $216,386, with most professionals earning between $164,919 and $200,185.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $200,185 | $16,682 | $3,850 | $96 |
| Average | $182,390 | $15,199 | $3,507 | $88 |
| 25th Percentile | $164,919 | $13,743 | $3,172 | $79 |
An entry-level Customer Insights Director with under 1 year experience makes about $175,871. With less than 2 years of experience, a mid-level Customer Insights Director makes around $176,653. After 2-4 years, the Customer Insights Director pay rises to about $178,478. Those senior Customer Insights Director with 5-8 years of experience earn roughly $180,564, and those Customer Insights Director having 8 years or more experience are expected to earn about $182,921 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Insights Director | $175,871 |
| Intermediate Level Customer Insights Director | $176,653 |
| Senior Level Customer Insights Director | $178,478 |
| Specialist Level Customer Insights Director | $180,564 |
| Expert Level Customer Insights Director | $182,921 |
| Entry Level | 7% |
| Mid Level | 6% |
| Senior Level | 5% |
| Top Level | 4% |
| Experienced | 3% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Collaboration: Works cooperatively and shares ideas with coworkers and managers to achieve common goals and objectives.
EHR: An electronic health record is the systematized collection of patient and population electronically stored health information in a digital format. These records can be shared across different health care settings
Programming: Executing logic to facilitate computing operations and functionality in one or more languages.
| Skill | Salary | Demand |
|---|---|---|
|
Technical Documentation
|
$218,868 |
20%
|
|
Quality Assurance
|
$191,509 |
5%
|
|
Change Management
|
$186,037 |
2%
|
|
Collaboration
|
$186,037 |
2%
|
|
Tableau
|
$184,214 |
1%
|
|
SQL
|
$182,390 |
0%
|
