Customer Service Director Salary in Moreno Valley, California

How much does a Customer Service Director make in Moreno Valley, CA? The average Customer Service Director salary in Moreno Valley, CA is $144,905 as of August 27, 2019, but the range typically falls between $125,186 and $171,239. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Moreno Valley, California    According to the United States Census Bureau, the city has a total area of 51.5 square miles (133 km2), of which, 51.3 square miles (133 km2) of it is....More

Moreno Valley, California  area prices were up 3.0% from a year ago    View the Cost of Living in Moreno Valley, California

Skills Associated with Customer Service Director: Customer Service Help Desk Software, Service Integration and Management, Service Operations, Service Desk Management ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Customer Service Director at companies like : GIGAMON INC, PAYPAL HOLDINGS INC, RE/MAX HOLDINGS INC

Jobs with a similar salary range to Customer Service Director : Senior Customer Success Engineer

Job Description

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Customer Service Director.

Take just three simple steps below to generate your own personalized salary report.

Step 1 of 3

Understand the total compensation opportunity for a Customer Service Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
125186
171239
144905

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
134363
195600
159944
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Director in Moreno Valley, CA. The base salary for Customer Service Director ranges from $125,186 to $171,239 with the average base salary of $144,905. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $134,363 to $195,600 with the average total cash compensation of $159,944.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

125186
171239

 

Step 3 of 3

Recalculate your target pay based on your unique skills and experiences

Job Openings for Customer Service Director in Moreno Valley, CA
Those that have already made the climb...
John D. Rainey , Chief Financial Officer and Executive Vice President, Global Customer Operations
"PayPal Holdings, Inc. operates as a technology platform and digital payments company that enables digital and mobile payments on behalf of consumers and merchants worldwide. Its payment solutions include PayPal, PayPal Credit, Braintree, Venmo, Xoom, and iZettle products. The company's Payments Platform allows consume... More
Fiscal Year Ended in 2018
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%