How much does a Customer Service Director make in Mount Pleasant, TX? The average Customer Service Director salary in Mount Pleasant, TX is $160,264 as of September 01, 2024, but the range typically falls between $139,451 and $182,188. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Customer Service Director need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
2.
Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.
3.
Continuous Improvement: A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
Mastering certain skills can make the compensation of a Customer Service Director higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Insight, you can get a 6% salary raise. If you are good at Innovation, your salary will increase by 5%.If you are expert in Alignment, your salary will rise by 5%.
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Job Description for Customer Service Director
Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)...
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Job Openings for Customer Service Director
in Mount Pleasant, TX
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Career Path for Customer Service Director
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Director, the first career path typically progresses to Top Customer Service Executive.
Those that have already made the climb...
Serene M. Smith, Chief of Staff and Chief Operating Officer
RE/MAX Holdings, Inc. operates as a franchisor of real estate and mortgage brokerage services in the United States, Canada, and internationally. It operates through Real Estate, Mortgage, and Marketing Funds segments. The company offers real estate brokerage franchising services under the RE/MAX brand; mortgage brokera... More
RE/MAX HOLDINGS INC
Company Description
Fiscal Year Ended in 2023
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Customer Service Director Pay Difference by Location
Customer Service Director salary varies from city to city.
Compared with national average salary of Customer Service Director, the highest Customer Service Director salary is in San Francisco, CA, where the Customer Service Director salary is 25.0% above.
The lowest Customer Service Director salary is in Miami, FL, where the Customer Service Director salary is 3.5% lower than national average salary.
Mount Pleasant is the county seat and largest city of Titus County, in the U.S. state of Texas. As of the 2010 census, Mount Pleasant's population was 15,564; it is situated in Northeast Texas.
Mount Pleasant is located at 33°9′28″N 94°58′12″W / 33.15778°N 94.97000°W / 33.15778; -94.97000 (33.157891, −94.970084).
According to the United States Census Bureau, the city has a total area of 12.7 square miles (33.0 km²), of which, 12.5 square miles (32.5 km²) of it is land and 0.2 square miles (0.5 km2) is covered by water.
Mount Pleasant gets its name from the Mount Pleasant peak the shortest ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Customer Service Director Salary by Global Country
Customer Service Director salary varies from country to country.
There are several factors that mainly impact the Customer Service Director salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Customer Service Director salary of the other country.
Browse Related Job Categories With Customer Service Director
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Customer Service Director salary varies from category to category.
Click below to see Customer Service Director salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Service Director, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
139451
182188
160264
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
156976
218900
185783
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Director in Mount Pleasant, TX. The base salary for Customer Service Director ranges from $139,451 to $182,188 with the average base salary of $160,264. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $156,976 to $218,900 with the average total cash compensation of $185,783.
About Mount Pleasant, Texas Mount Pleasant is the county seat and largest city of Titus County, in the U.S. state of Texas. As of the 2010 census, Mount Pleasant's population wa....More