How much does a Customer Service Representative I make in Springfield, VA? The average Customer Service Representative I salary in Springfield, VA is $43,447 as of September 01, 2024, but the range typically falls between $39,139 and $48,787. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Customer Service Representative I need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
3.
Cash Handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Mastering certain skills can make the compensation of a Customer Service Representative I higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Leadership, you can get a 15% salary raise. If you are good at Client Service, your salary will increase by 14%.If you are expert in Customer Relationship, your salary will rise by 12%.
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Job Description for Customer Service Representative I
Customer Service Representative I responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)...
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Salary.com job board provides millions of Customer Service Representative I information for you to search for. Click on search button below to see Customer Service Representative I job openings or enter a new job title here.
Job Openings for Customer Service Representative I
in Springfield, VA
Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
Schedule. Part time. Availability. Morning, Afternoon, Evening (Includes Weekends). Age Requirement. Must be 18 years or older. Location. Midlothian, VA. A...
Schedule. Part time. Availability. Morning, Afternoon (Includes Weekends). Shifts start as early as 6am. Age Requirement. Must be 18 years or older. Locati...
- 2 Days Ago
Career Path for Customer Service Representative I
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Representative I, the upper level is Customer Service Representative II and then progresses to Customer Service Team Leader.
What does a Customer Service Representative I do?
Customer Service Representative I in Tampa, FL
Customer Service Representative with over 5 years of experience in a call center setting, including sales, tech support, and customer care.
December 29, 2019
Customer Service Representative I in Eugene, OR
If you are looking for an appropriate role of a customer service representative then resolving issues occupy the top-most position.
November 20, 2019
Customer Service Representative I in Denver, CO
Customer service representatives answer questions and resolve problems.
Customer Service Representative I Pay Difference by Location
Customer Service Representative I salary varies from city to city.
Compared with national average salary of Customer Service Representative I, the highest Customer Service Representative I salary is in San Francisco, CA, where the Customer Service Representative I salary is 25.0% above.
The lowest Customer Service Representative I salary is in Miami, FL, where the Customer Service Representative I salary is 3.5% lower than national average salary.
Springfield is a census-designated place (CDP) in Fairfax County, Virginia, United States. The Springfield CDP is recognized by the U.S. Census Bureau with a population of 30,484 as of the 2010 census. Homes and businesses in bordering CDPs including North Springfield, West Springfield, and Newington are usually given a "Springfield" mailing address. The population of the collective areas with Springfield addresses is estimated to exceed 100,000. The CDP is a part of Northern Virginia, the most populous region of the Washington Metropolitan Area.
Springfield is located at 38°46′45″N 77°11′4″W...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Customer Service Representative I Salary by Global Country
Customer Service Representative I salary varies from country to country.
There are several factors that mainly impact the Customer Service Representative I salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Customer Service Representative I salary of the other country.
Browse Related Job Categories With Customer Service Representative I
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Customer Service Representative I salary varies from category to category.
Click below to see Customer Service Representative I salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Service Representative I, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
39139
48787
43447
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
39643
49681
44055
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative I in Springfield, VA. The base salary for Customer Service Representative I ranges from $39,139 to $48,787 with the average base salary of $43,447. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,643 to $49,681 with the average total cash compensation of $44,055.
About Springfield, Virginia Springfield is a census-designated place (CDP) in Fairfax County, Virginia, United States. The Springfield CDP is recognized by the U.S. Census Burea....More