How much does a Customer Service Team Leader make in Underwood, IA? The average Customer Service Team Leader salary in Underwood, IA is $60,089 as of September 01, 2024, but the range typically falls between $53,186 and $68,105. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Customer Service Team Leader need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
3.
Client Service: Client services are the processes and interactions organizations and members of their staff have with their clients.
Mastering certain skills can make the compensation of a Customer Service Team Leader higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Teamwork, you can get a 15% salary raise. If you are good at Coaching, your salary will increase by 14%.If you are expert in Planning, your salary will rise by 14%.
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Job Description for Customer Service Team Leader
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)...
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Job Openings for Customer Service Team Leader
in Underwood, IA
Our Organization. DLL is not your average financial services company. In fact, were above average in almost every way. With an employee engagement score of...
Customer Experience Team Leader. New **SUMMARY. Responsible for assisting/supporting the Customer Experience team. This position will be responsible for le...
Customer Care Team Leader. SUMMARY. Responsible for assisting/supporting the Customer Experience team. This position will be responsible for leading a grou...
Customer Experience Team Leader - Centralized. New **SUMMARY. Responsible for assisting/supporting the Customer Experience team. This position will be resp...
Retail Service Team Customer Service. Our Customer Service Team members assist in all aspects of our retail operations. Posted** 11/24/2020 **Location** Co...
- 5 Days Ago
Career Path for Customer Service Team Leader
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Team Leader, the upper level is Customer Service Supervisor and then progresses to Customer Service Manager.
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
CEL-SCI CORP
Company Description
Fiscal Year Ended in 2023
What does a Customer Service Team Leader do?
Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
Customer Service Team Leader Pay Difference by Location
Customer Service Team Leader salary varies from city to city.
Compared with national average salary of Customer Service Team Leader, the highest Customer Service Team Leader salary is in San Francisco, CA, where the Customer Service Team Leader salary is 25.0% above.
The lowest Customer Service Team Leader salary is in Miami, FL, where the Customer Service Team Leader salary is 3.5% lower than national average salary.
Underwood is a city in Pottawattamie County, Iowa, United States. The population was 917 at the 2010 census.
Underwood is located at 41°23′13″N 95°40′43″W / 41.38694°N 95.67861°W / 41.38694; -95.67861 (41.386944, -95.678584).
According to the United States Census Bureau, the city has a total area of 0.46 square miles (1.19 km2), all of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Customer Service Team Leader Salary by Global Country
Customer Service Team Leader salary varies from country to country.
There are several factors that mainly impact the Customer Service Team Leader salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Customer Service Team Leader salary of the other country.
Browse Related Job Categories With Customer Service Team Leader
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Customer Service Team Leader salary varies from category to category.
Click below to see Customer Service Team Leader salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Service Team Leader, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
53186
68105
60089
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
54852
71842
62613
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Team Leader in Underwood, IA. The base salary for Customer Service Team Leader ranges from $53,186 to $68,105 with the average base salary of $60,089. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $54,852 to $71,842 with the average total cash compensation of $62,613.
About Underwood, Iowa Underwood is a city in Pottawattamie County, Iowa, United States. The population was 917 at the 2010 census.
Underwood is located at 41°23′13″N 95°40′....More