How much does a Member Services Representative, Sr. make in Abbottstown, PA? The average Member Services Representative, Sr. salary in Abbottstown, PA is $50,462 as of August 27, 2024, but the range typically falls between $45,741 and $56,783. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Member Services Representative, Sr. Salary | $41,443 | Abbottstown,PA | August 27, 2024 |
25th Percentile Member Services Representative, Sr. Salary | $45,741 | Abbottstown,PA | August 27, 2024 |
50th Percentile Member Services Representative, Sr. Salary | $50,462 | Abbottstown,PA | August 27, 2024 |
75th Percentile Member Services Representative, Sr. Salary | $56,783 | Abbottstown,PA | August 27, 2024 |
90th Percentile Member Services Representative, Sr. Salary | $62,537 | Abbottstown,PA | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Skill | Salary | Demand |
---|---|---|
Written Communication
|
$53,994 |
7%
|
Microsoft Office
|
$52,985 |
5%
|
Communicates Effectively
|
$51,976 |
3%
|
Attention to Detail
|
$50,966 |
1%
|
Integrity
|
$50,462 |
0%
|
Integrity
|
$50,462 |
0%
|
What Should I Pay?
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Member Services Representative, Sr..
Salary.com job board provides millions of Member Services Representative, Sr. information for you to search for. Click on search button below to see Member Services Representative, Sr. job openings or enter a new job title here.
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Member Services Representative, Sr., the first career path typically starts with a Managed Care Coordinator position, and then progresses to Managed Care Supervisor.
Additionally, the second career path typically starts with a Member Services Supervisor position, and then progresses to Member Services Manager.
Salary.com's CompAnalyst platform offers:
Member Services Representative, Sr. salary varies from city to city. Compared with national average salary of Member Services Representative, Sr., the highest Member Services Representative, Sr. salary is in San Francisco, CA, where the Member Services Representative, Sr. salary is 25.0% above. The lowest Member Services Representative, Sr. salary is in Miami, FL, where the Member Services Representative, Sr. salary is 3.5% lower than national average salary.
City, State | Compared to national average |
---|---|
City, State San Francisco, CA |
Compared to national average
|
City, State Washington, DC |
Compared to national average
|
City, State Miami, FL |
Compared to national average
|
City, State Chicago, IL |
Compared to national average
|
City, State Boston, MA |
Compared to national average
|
City, State New York, NY |
Compared to national average
|
City, State Dallas, TX |
Compared to national average
|
Jobs with different levels of education may pay very differently. Check the Member Services Representative, Sr. salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Member Services Representative, Sr. salary varies from category to category. Click below to see Member Services Representative, Sr. salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Core compensation
Includes base and annual incentives
About Abbottstown, Pennsylvania Abbottstown is a borough in Adams County, Pennsylvania, United States. The population was 1,011 at the 2010 census. Abbottstown is located at 39°53′8″....More
Abbottstown, Pennsylvania area prices were up 1.5% from a year ago View the Cost of Living in Abbottstown, Pennsylvania
Member Services Representative, Sr. Salary in popular cities: Philadelphia, Pittsburgh, Allentown
Skills associated with Member Services Representative, Sr.: Service Operations, Service Delivery, Inquiry Research/Response, HMO Member Services
Recently searched related titles: Assistant Footwear Designer, Associate Archaeologist, International Recruitment Specialist
Jobs with a similar salary range to Member Services Representative, Sr. : Member Services Associate, Customer Support Coordinator
Salary estimation for Member Services Representative, Sr. at companies like : Dairy Specialty Co of New Mexico, M&M Retailer - Rite Aid Pharmacy in Northfield, New Jersey, Education Systems Corp
Jobs with a similar salary range to Member Services Representative, Sr. : Student Affairs Administrator, Textile Colorist, Medicare Enrollment Specialist